Embrace | Pet Insurance Review

This was the first time we submitted an illness claim. We were away from home and our dog had dermatitis (hot spots). We were able to go to a vet of our choice. Since this was our first claim we needed to submit a health history from previous vet visits. We requested records be sent to Embrace from our vet and the Embrace representatives kept us up to date on the status of those records. Once they were all received, the determination was made the next day. We are very pleased with the professionalism, communication and resolution of our claim.

I have tried many pet insurance companies through the years, and Embrace ranks at the top! Some of the prior companies I've tried would only reimburse "customary" charges - but couldn't even provide a schedule. It was a shot in the dark how much I would actually be reimbrused. I didn't need that additional concern when I was already worried about my sick pup. I am so happy I found Embrace. It is clear what will be reimbursed with Embrace. On top of that, Embrace is very prompt in claims reviews as compared to some others. Embrace provides peace of mind, exactly what a top-notch insurance company should. Bravo!

Embrace is our insurer for our 4 pups. Embrace is amazing in every way. They have the BEST customer service and super speedy claim processing. I will ALWAYS recommend Embrace because they are a true PROVIDER of insurance coverage for your pets. No Gimmicks with Embrace -- THANK YOU EMBRACE -- YOU ARE THE VERY BEST!

I was pleased with my recent experience with reimbursement. The process was timely and smooth, with helpful feedback and follow up via phone and email along the way.

So far I have been with embrace for a couple of years and the customer service has been prompt as well as courteous. Both of my claims have been covered and without hassle. This is the only time I've ever had pet insurance and it's been a favorable experience. Thank you! I wish health insurance for humans was this easy. :-)