Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 15,784

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 3.1
  • 4.9
  • Count
  • 1
  • 16
  • 15,784

Updated: May 29, 2024

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lauren S.

If you have a pet, you need Embrace!!!

Like most pet owners, my pet's needs are very important to me. She is a member of my family and when I found out my cat Annie had mammary carcinoma,I was devasstated. I had no idea this could even happen to a cat. I immediately thought this meant my time with Annie was cut short, but because I had Embrace Pet Insurance, that wasn't the case. Luckily I had decided to secure pet insurance several years before based on the great advice from my mom, because my policy helped out a great deal with the costs. It made the option of treatment possible. On top of the financial benefit during this situation and the financial advantage after every pet visit, the employees at Embrace truly care. If you respond to a cliam email, an actual person responds! Can you believe that??? I have also gotten the sense that these employees are also pet owners as well, which is comforting when dealing with a difficult situation concerning your pet. I am tahnkful everyday that I got Embrace pet insurance for Annie and continue to be very satisfied with their service. So, if you have a pet, there should be no cinsideration necessary....get pet insurance. It is a no brainer. Annie is now cancer free and has so many more years ahead of her.
1

out of 5

POSTED: | BY: Sue

Confusing

Just purchased Embrace for a new to us rescue dog. Confused and unhappy from the get go. I should have taken the inability to enter my proper address as a sign. I had to use a city/zip code 45 miles away. So far nothing has been easy, or straight forward. No we don't need anything from you, yes we need complete records. Claim has been paid, claim is being denied. Which one is it. Much happier with our previous pet insurance provider we have for our other dogs. Just may switch this pup to it as well. They seem to do everything they can to make paying a claim difficult from confusing/contradicting emails to contacting my vet directly for information I had already provided. Also pay as much as they can under the wellness benefit claiming it is to maximize 100% reimbursement, in reality this only brings you to your annual wellness limit with claims that should be under illnesses. Very unhappy!
5

out of 5

POSTED: | BY: Susan Abell

Great coverage/company!

Embrace has been excellent in their coverage for my Cairn Isadora. She has some odd symptoms, slow heart rate and collapsing episodes, but no clear cause yet. Embrace has been wonderful paying for the tests that have been done to try to figure out what is wrong with her. Thank you!
5

out of 5

POSTED: | BY: Shari

I am thrilled!

When my Greyhound stole a corn cob and swallowed it whole we did think much of it. It's food, right? But, when she began vomiting a few times a day, every day I called the veterinarian. He said she should come in for a x-ray. There it was- clearly a corn cob sitting in her stomach, unable to be broken down. The vet said she was lucky it hadn't moved to her intestines! The vet was great. Removed the cob. Stitches were tight and clean. Hazel, our greyhound, healed beautifully with no complications. She never even licked at her stitches. I cannot be happier with Embrace. I paid the bill on a credit card, and was reimbursed before the bill even came due. The total bill was about $1,500. With remaining deductible and copay subtracted, I was reimbursed about $1,000 of that cost. Honestly, my husband and I discussed canceling our pet insurance shortly before this incident as we have three dogs and the total monthly cost seems high. Up to then we hadn't benefited from having the insurance. We decided not to cancel, and boy are we glad now. The next time the dogs veterinary care, I want to be sure I have pet insurance! I love my dogs, and having insurance helps make difficult decisions in their care easier.
5

out of 5

POSTED: | BY: K. Chandra

Great Customer Service!

We've been with embrace for over two years since we got our new puppy. They have been excellent to work with. They helped us build the right policy for our pup, and continue to be helpful every step of the way. Their response time is super fast and personalized. The claims process is faster than anything I've encountered with any other "insurance" on the market (health, car, etc.). I highly recommend Embrace to all our friends and family and I'm so thankful a friend of ours recommended Embrace to us.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

Get a quote today

Leave a review