Embrace | Pet Insurance Review

The customer service is excellent, there is always someone available to answer my questions. I get timely responses and everyone is super nice. Luckily we haven't needed the accident coverage yet, but the wellness rewards pay off each year! Both of our dogs are covered and it's worth it for the peace of mind if anything serious were to ever happen.

We've rescued several dogs over the years but after purchasing an English Mastiff from a breeder, we did some research and found that pet insurance was a good idea. We bought it from Embrace after researching several companies and their prices and options. Embrace was the clearest to understand and had the options we felt we needed. Our dog is about 17 months old now and very healthy, thankfully. But having Embrace gives us the peace of mind that later in life, should there be issues, she will be covered. Two options I like most: the ability to change your deductibles, which greatly impacts your annual premium and also the "flexible spending account" option. That's probably not the correct name but it allows me to spend money on anything, routine or not and then be reimbursed to a certain extent. I pay about $30/mo. to cover our baby. I pay $100/mo. for my car and $131/mo. for my house. This is well worth the $30!

With my first claim with Embrace, I had many questions because of the many aspects to my claim. They were always very helpful and friendly when answering my questions. ..even when I asked the same questions a couple of times! I really appreciated the personal service I received and the true desire to help me. Thank you!

My wellness reimbursment was taken care of promtly and the customer service team kept me informed and then made sure that I had received their check. I love the "Wellness" account feature which is like a health care spending account. It covers all of the flea and tick prevention and I can always be sure that my little dog will always be able to get her vaccinations on time.

We have been with Embrace for ten months and couldn't be happier with the choice we made. We sifted through several competing companies before finding the "right fit". The representatives are extemely helpful in helping to choose the right coverage for your needs. Claims are handled quickly. Annie's spaying was covered only weeks after obtaining the insurance and the remaining amount covered the cost of some of her preventative care. I must disagree that wellness is not covered, it is an option that can be readily obtained.