1
out of 5
POSTED: | BY: Romy Malbec
Slow response in claims
Slow response in claims, hard to get to customer service on the phone
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4.9
out of 5
Number of reviews 16,717
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Nancy Dunshie
My experience was good timely for my…
My experience was good timely for my first claim. I have been happy with service so far. Was well handled
5
out of 5
POSTED: | BY: Thaddeus Hickman
Great no hassle
Prompt Claims, and friendly and knowledgeable Customer Service on the phone. I lost my check called in and was re-issued a new claim check with no problem. Embrace insurance is definitely great.
5
out of 5
POSTED: | BY: Pamela Howell
Thankful for Embrace!
Our sweet Rossi, (Shih Tzu), is now 15 years old. We are so pleased with the service we have received as Embrace Pet Insurance customers throughout her lifetime. She has had several serious health issues, (including Cushing’s disease, as well as cancer), and this insurance has made all the difference in our being able to provide her with excellent veterinarian care. Embrace customer service has consistently been of the very highest caliber and I have always received prompt, excellent service from the representatives any time I have needed answers to questions concerning our insurance coverage, etc. In addition to the professionalism, courtesy and knowledge displayed by Embrace employees, the prompt processing of any and all claims I have submitted has been a very positive addition to our experience. It is my pleasure to highly recommend Embrace to anyone who is interested in being able to provide the highest quality care possible for their pets. Pam H.
5
out of 5
POSTED: | BY: Jody
Easy to file and fast processing of claims
Embrace insurance is great. Easy to file a claim and it is usually processed that same day or the next day. The website is really easy to use to start a claim and upload documents.
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.