ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,717

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Mark R Brown

Did not cover costs like they claim

Dog had mammary tumors and had surgery to remove them the total bill was $2100 insurance covered $24. The company only paid partial of X-rays refused to pay anything on the tumor removal. I contacted the company got the usual sorry but we decided not to cover the cancer surgery with no further explanation
1

out of 5

POSTED: | BY: DLByrd

Completely closed on weekends

Completely closed on weekends so no way to pay bill. Can’t pay part of it so I can’t do it on the app or online. The app wants all or nothing. Not very good customer service.
1

out of 5

POSTED: | BY: jackie Stewart

This is an expensive plan that is slow…

This is an expensive plan that is slow to pay a small amount. If you have a healthy pet that gets routine checks, you shop for a better rate.
5

out of 5

POSTED: | BY: Kira Andewiel

Great

This insurance is great! I have both my dogs on it and they have probably saved thousands of dollars. I feel better having them knowing that I don't have to stress as much going to the vet.
1

out of 5

POSTED: | BY: Nikki

Waste of money

Waste of money. Got pet insurance and put in a claim after my cat started having diarrhea and had to get testing done. Claim was denied so I called customer service who told me that it was denied due to her having diarrhea less than 180 days prior even though it had gone away and come back and she was not diagnosed with anything. Would not recommend wasting your money or time.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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