ASPCA | Pet Insurance Review

don’t bother with them. I have had this insurance for 7 years and previously had no issues, but then I got a new puppy in May of 2024. Made sure to get the insurance before I got the puppy and paid extra for the wellness plan they provide to cover her spay, shots, etc. Took my puppy for her shots and puppy check supposedly during the “14 day waiting period” of when the Illness insurance would of started, which I didn’t think would matter, since it was for shots on the already active wellness plan, but now that my sweet puppy needed surgery due to swollen inverted tonsils causing her to randomly choke and have heavy breathing, and the specialist vet stating to do the BOAS surgery at the same time, ASPCA said they wouldn’t cover any of the $5k for the surgery due to it being noted that she is a French bulldog at the first wellness puppy appointment and therefore the vet informing us that this entire breed may need surgery in the future for her breathing and to keep an eye on her as she grows. Seriously bull! I pay over $350 a month to this company and they used a wellness check where the vet is doing their due diligence to inform me of the breed itself against me and my puppy’s unexpected surgery. now I am stuck with this insurance company because anyone else would say anything before now is “pre existing“ and therefore I can’t leave. don’t use this insurance company!!

My first claim was reviewed and processed promptly. The online form made it easy to submit and emails kept me updated on the status of the claim. Knowing how frustrating insurance companies can be to work with, this was a pleasant surprise!

I am really disappointed with ASPCA stating and acknowledging of a double charged error in their system and I have called the day of 10/1/24, and 10/04, 10/07, 10/15 and 10/22. Even if it's an amount of $77.87 it's still robbing and not yet reimbursed as promised. I confirmed they had my checking account number and still nothing. I am not happy with having to keep checking my account.I have emailed and said if I do not get reimbursed I will dispute this amount and will cancel and shop elsewhere! Anyone else going through this issue? Check your bank accounts!!

at first i didnt like this insurance because i felt like i as spending money on the insurance. it didnt seem to pay off. Everything i submitted was being rejected. I felt like it wasnt being off, thats why i bought cat insurance to helped out when most needed. Evenually i guess i paid the maximum amount so it started paying off. Even if paid alot out pocket for my dusty it was worth it but having insurance for him was a blessing. Now i can keep trying for cat to live a little bit more,

Easy. Product worked as advertised! Good for ASPCA PET INSUR