ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,812

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jill Yellico

Paid as expected quickly and…

Paid as expected quickly and transparently. Kind, animal loving, empathetic people.
5

out of 5

POSTED: | BY: Susan Noah

Signing up was easy

Signing up was easy. Haven’t filed a claim yet.
1

out of 5

POSTED: | BY: rem atwork

NOW I UNDERSTAND THE 1 STAR REVIEWS.

I was told that an invoice I sent for preventative care would take two to four weeks to process...for yearly checkup and shots. They have no problem debiting my credit card on time each month. I got this insurance in July and this is my first claim. DO BETTER.
3

out of 5

POSTED: | BY: Elisabeth Berlowitz

I haven’t had a ton of experience with…

I haven’t had a ton of experience with this company. I came over from a previous company that I loved but unfortunately could no longer get in my state. Now a few years later an only 1 claim filed for $300 I am not seeing the benefit for staying with ASPCA. The time it took to process the claim was almost a month. If I had to shell out thousands of dollars on a claim I don’t want to wait 4 weeks for a claim to process to get my money back. If you decide you want to add wellness to your policy you have to wait until your next policy renewal period. You have a very short window to make changes to it. Now I have had multiple insurances over the years for different pets of all ages and breeds. Since I have started this policy (2/1/2021) it has increased yearly anywhere from $25 to $50 a month. I had one $50 claim, and have two dogs on my policy (4 and 3). There is no reason for the policy to increase this much. I have asked other people in my area if there policies had similar rate hikes but they did not. I think it might be time to search for a different insurance company.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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