ASPCA | Pet Insurance Review

I was with ASCPA for only a short time (less than one year) but during that time they did not pay one claim on my Lab, and when I contacted them, the support people were very discourteous and haughty. I cancelled them, and I would suggest no one insure with them

I have been with this company, PetsHealth for a number of years now, and I have 2 cats..the deductibles are low, and in the first year that I had purchased it, it had already saved me a great deal of money, as one of my cats became seriously ill, and I was unsure how I would pay for the care he needed, as he had to be hospitalized....the bill was well over $500, and Petshealth, because of the coverage plan I chose, paid more than half of that! It helped me so much financially, and the best part, was the peace of mind it gave me. Now, when one of my cats needs to go to the vet I don't worry as much, because I know Petshealth is there, and I can count on them--not only that, but they are so helpful and caring when you need to talk to them by phone.......I would recommend this company to anyone who has pets....

I have had my pets covered by ASPCA Pet Health Insurance for several years. During that time I have turned in numerous claims, several for some specialized treatment, and I have been very fairly reimbursed. Thus far I have had no problems getting a representative on the phone or via e-mail, and those I've dealt with have been helpful, compassionate, and extremely niced to work with. I have recommended ASPCA Pet Health Insurance to several of my friends and will continue the coverage unless something unforseen happens.

My Yorkie was diagnosed with bladder stones five days after my re-newal date and surgery was set up. I called ASPCA to make sure this was covered (since he'd never been treated for this before). I was told it would be but when the claim was sent in, they said he developed these stones in a prior plan period. I tried to reason with them, but they were unreasonable and i just got mad. Now the vet is trying to get the claim through, but is having trouble. I would not recommend this insurance for anyone who loves their pets.

I had ASPCA for a year plus and I work in the dog industry. After a year they NEVER paid the full 80% promised due to the "allowable amount". I received discounts at the vet because of my work and it still was too expensive according to them. I would much rather pay a per incident deductable than that. It is hard to write something so negative but I hope it helps others.