ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,714

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Corinne

They should be ashamed!

After committing to a long term treatment for my pets allergies I was notified that the treatment would no longer be covered since it had occurred in a 'prior' plan period. In other words, they only covered ANY condition for the first year of coverage. ALL conditions are then deemed preexisting at the time of renewal. Is this not the complete antithesis of our understanding of medical insurance?!?!?!?!
5

out of 5

POSTED: | BY: Janice

Review of pet insurance for George

We enrolled our 6 year old cat George in the pet health insurance plan. He was doing well but we had had such major expenses with his sister Gracie (unfortunately we had not enrolled them when we got them) that we knew we might need help in the future. George developed some gastrointestinal problems and it has been such a blessing to have the coverage. We were so pleased that when we adopted our rescue dog Toby we immediately enrolled him, too.
1

out of 5

POSTED: | BY: John Bekkenhuis

Paying Claims

I have a 7 mo old yellow lab she got really sick just before thanksgiving. I had her originaly at Mass Vet Referal Hosp, in Woburn Ma, then I had her to my vet 4 times over the next 10 days running test and whatever. All together my bills totaled almost 1500.00 after submitting all the claims I paid I recieved checks totaling 760.00.The Ins. Co says on their Web site "#1 Does the Company pay based on your vet bills? Find out how your pet insurance reimbursements will be determined.Some companies pay a percentage of your veterinary bills,while others pay only a fixed amount based on a benefit schedule. We pay 80% of allowable covered veterinary charges,BECAUSE WE BELIEVE YOU SHOULD BE REIMBUURSED BASED ON YOUR ACTUAL VETERINARY BILLS". Well guess what, thats not how they pay they take the AVERAGE VET bill from the area I was told "we take all the claims such as an office visit and determine what the average cost in the area is". They have an average for everything, well isn't that a schedule, if you have a list of how much you payout isn't that a benefit schedule? I think all the ticked off clients should get together and sue them on the grounds of false advertising.
1

out of 5

POSTED: | BY: BRENDA

money hungry & unreliable

I asked all kinds of question due to I had experience with my other cat(pass away)at 22yrs old. What I went through money wise I took out insurance on my cats. 2 cats are under VPI (which I love but premium go up every year, by age of cat) So with ASPCA I thought I would be covered and when I took my cat in they denied the bill. They get into the program and then when you need it they say it is not covered. WHAT A RIPOFF COMPANY - SHOULD BE INVESTIGATED. I am paying outrages premium a month and I am on disablity.
5

out of 5

POSTED: | BY: Robert

Maggie's Bladder Stone Surgery

Back in the Fall of 2009 my cat Maggie was passing blood in her urine. Subsequently, she was diagnosed with a bladder stone which required surgery. I am so thankful I had pet insurance because the total bill came to $1,800 dollars. The insurance paid almost $1,200. I certainly can recommend having it.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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