ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,674

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bonnie

I am so thankful for my ASPCA Pet Insurance

I own a golden retriever and pembroke welsh corgi, and insured both of them with ASPCA a little over two years ago. I thought it was a good idea, but never imagined how good. The company where I worked for 28 years decided to close, and I lost my job this year, so money was tight. I almost lost my corgi early in the year to an intestinal obstruction. Fortunately he pulled through and is doing well. It's amazing what those little guys will eat. Without the pet insurance, I don't know how I would have paid that vet bill. To top it off, my corgi unexpectedly tore his cruciate ligament later this year. Again he did well with the surgery, with another big vet bill. And again, my pet insurance came through with flying colors. I will never be without pet insurance in the future, and will definitely stay with ASPCA. My claims were processed and paid very quickly, with absolutely no problems.
4

out of 5

POSTED: | BY:

Good, but could be better

I bought pet insurance for my husky mix 2 years ago because I knew I could not afford vet bills if something major happened. I got basic accidental insurance and I am happy with the rate. My dog recently tore his ACL and needed surgery to fix it. I paid the bill, submitted it to the pet insurance company, and received a check a couple weeks later. It was easy and I found the customer service reps were friendly and helpful. I only have a few complaints. First, I did not receive the total allowance for my vet bills and still ended up paying $600. The reason was because they said the cost was too high and I could have gotten it cheaper at a different office. However, I visited 4 vets in my area and I went with the vet that charged the least amount. I'm not sure how it could have been any cheaper, as there are only two orthopedic vets in about a 100 mile radius of me and both charge the same fee (the difference in the amounts was the vet office fees for x-rays, etc), but at least I got most of the surgery covered. My second complaint is that certain injuries are not covered until you are with the insurance company for an allotted amount of time. I was lucky that injury did not occur a few months early, as I would not have been covered, even though I was way past the normal 12 month mark. However I will continue to insure my dog with ASPCA.
5

out of 5

POSTED: | BY: Lucia Golio

$4500 the first time - $3000 the second

When my tough as nails Amstaff refused to eat and was dry heaving I knew from experience that she had something lodged in her. As your four pawed baby is dying in the exam room you tell them to fix her. Then you get the bill. Having pet insurance makes paying that bill much easier to swallow - especially in these trying times. I didn't have pet insurance the first time and the bill was over $4500. The best part of pet health insurance is that I still have my four pawed baby who now plays with my 1 year old.
5

out of 5

POSTED: | BY: Donna L

ASPCA-Great Pet Insurance

ASPCAHartville insurance is amazing pet insurance. The customer service dept people are always available and helpful. They are very good at taking "insurance speak" and turning it into simple english. They are willing to take the time to help you pick the kind of coverage that you can afford and what is best for your pet. Claims are processed quickly and there are no hidden conditions or statements. Checks arrive quickly when claims are filed
5

out of 5

POSTED: | BY: Jim Carmichael

Thank God for Pet Insurance

At age 50, figuring I was ripe for some company, I acquired two littermates from Cat Rescue and a beauty from the give-away bin at the pet store. I suppose because I was so nervous about assuming responsibility for any living thing, I acquired PetsHealth Insurance for medical emergencies. It is deducted from my pay check and I don’t even notice the deduction. All of this was twelve years ago. Two of the cats are now 14, and the other is 12. Last year, one of the littermates and the long hair beauty developed thyroid cancer, and I was totally unprepared to absorb the cost of 1) the surgery and 2) the radiation treatment that the second one had to have because she had already lost so much weight, PetsHealth answered my claims within a month after I filed them, and I am happy to report that both girls are now healthy again. I know I won’t have them forever. I also know that cat owners often throw money away on junk but balk at the important health care costs that insure a happy cat. I’m a firm believer in having health insurance on any pet that I own, first because I am not even remotely wealthy, and second, because it would be immoral not to. Veterinary costs often seem as high as medical costs, and very few of us can absorb the costs out-of-pocket. I am so grateful that I had my PetsHealth insurance Plan to cover Cosima’s and Babette’s medical emergencies. Jim Carmichael Greensboro, NC

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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