ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,884

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Lee Ann

As bad as you can get

I had this company for over 8 yrs..never filed any claims..i was lucky..my pets had not gotten sick. My policy period started on march 1st. This company starts the policy period over EVERY year. My cat was diagnosed with kidney failure on march 17th...now i should have been covered for ALL of his bills that entire year..BUT Petshealth said that even though he was diagnosed on the 17th of march..the condition was there prior to the policy period of march 1st. In other words they didn't want to pay. They said that even though i didn't know about the kidney failure in there opinion it was there before the 1st of march and therefore was NOT covered. So then i sued in small claims court. Before the court day their attorney called and said i was going to lose,,,i said i'll take my chances..the attorney said that i had to prove the cat wasn't sick before the 1st of march...i told him..NO I'M SUING YOU...YOU HAVE TO PROVE THAT HE WAS SICK BEFORE THAT....let's just say they settled out of court..and the following year they chose not renew any of my policies. I now have gopetplan and there just isn't anything better out there..read the reviews on them and everything is true..they simply are the best AND in some states they insure older animals...i was able to insure my 15 yr olds!
5

out of 5

POSTED: | BY: Joan

Great to have for your pet

This is the first time I had pet insurance and I have found it great to have. Both of my dogs were sick this year one had dog flue and one had pneumonia and the doctor bills sure can mount up so it sure helps to have pet insurance to help out.
5

out of 5

POSTED: | BY: Roberta Simpson

comments

If it wasn't for aspca insurance for t-bone and painter I would not beable to maintain their good health, especiallt with t-bone with his ear infections since he has long ears. MY vet even comends the aspca health insurance, he say's it is the best. THANX AGAIN ASPCA Roberta Simpson and t-bone and painter
1

out of 5

POSTED: | BY: Holly

Poor coverage

My older lab developed cancer. We were told we could extend her life with surgery and chemo. We went ahead and had the surgery, but we were too late, and lost her a week later. ASPCA insurance has a PER INCIDENT maximum. They counted all her exams as well as the surgery as a single incident. We were only reimbursed for a fraction of the cost. I recommend that you look for insurance that does not include the per incident maximum. (They also only covered "reasonable costs" which were usually far less than my vet charged.)
5

out of 5

POSTED: | BY: Robert Gelfand

Your dog deserves the best

My dog had a reaction within a half-hour of having had a rabies shot. She got extremely sick in the car going home. Having had a previous history of pancreatitis, I decided to take no chances. I turned around and went right back to the vet's office. A complete medical panel was done including ALT, ALKP, AMYL, BUN, CREA, GLU. Fortunately, everything was negative. It so happens that the cost of doing this complete panel was just about the cost of the deductible on her policy. However, the ASPCA customer service representative assured me that if my dog continued to have any further reactions to the vaccine to please submit a claim because everything else would now be covered. I wouldn't hesitate to give my dog the best treatment regardless of whether she did or did not have insurance, but it was a nice feeling to know that the ASPCA Pet Health Insurance plan was there to help inany case. I would recommend them highly.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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