ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,652

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Donna L

ASPCA-Great Pet Insurance

ASPCAHartville insurance is amazing pet insurance. The customer service dept people are always available and helpful. They are very good at taking "insurance speak" and turning it into simple english. They are willing to take the time to help you pick the kind of coverage that you can afford and what is best for your pet. Claims are processed quickly and there are no hidden conditions or statements. Checks arrive quickly when claims are filed
5

out of 5

POSTED: | BY: Jim Carmichael

Thank God for Pet Insurance

At age 50, figuring I was ripe for some company, I acquired two littermates from Cat Rescue and a beauty from the give-away bin at the pet store. I suppose because I was so nervous about assuming responsibility for any living thing, I acquired PetsHealth Insurance for medical emergencies. It is deducted from my pay check and I don’t even notice the deduction. All of this was twelve years ago. Two of the cats are now 14, and the other is 12. Last year, one of the littermates and the long hair beauty developed thyroid cancer, and I was totally unprepared to absorb the cost of 1) the surgery and 2) the radiation treatment that the second one had to have because she had already lost so much weight, PetsHealth answered my claims within a month after I filed them, and I am happy to report that both girls are now healthy again. I know I won’t have them forever. I also know that cat owners often throw money away on junk but balk at the important health care costs that insure a happy cat. I’m a firm believer in having health insurance on any pet that I own, first because I am not even remotely wealthy, and second, because it would be immoral not to. Veterinary costs often seem as high as medical costs, and very few of us can absorb the costs out-of-pocket. I am so grateful that I had my PetsHealth insurance Plan to cover Cosima’s and Babette’s medical emergencies. Jim Carmichael Greensboro, NC
4

out of 5

POSTED: | BY: Ashley T.

Just like every other company

ive been with apsca since 11/08 and i think the coverage is great. i mean they do have that sucky "reasonable costs" clause but from the comparisons ive been doing every company has the same thing. The thing that i like most is that you can add extra coverage called continuing care...(something i dont remember exactly what its called) but i got that for an extra like 9 bucks a month and that makes it so i dont have to worry about taht 180 days thing everyone keeps talking about. Maybe that would help some other people if they were to look in to that? Other than that i dont think its bad at all.
1

out of 5

POSTED: | BY: Susie Hassett

May as well not have insurance.

I have two Shih Tuz's and one had to have metal plates in his front legs and they claimed it was a hereditary condition age 1 1/2 and then the other one had a scratch on her eye which got infected and almost lost her eye and ASPCA called that hereditary age 1 1/2 so there was never any payments made even for the hospitalization that was required because they said it was boarding costs. I would definitely not buy this insurance and I have canceled after one year with $0 money ever reimbersed.
5

out of 5

POSTED: | BY: Sandrsa Tuori-Bell

very pleased with the primary plan coverage

I was very pleased with the handling of my claims and customer service under the ASPCA Primary Plan.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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