ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,652

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Roberta

Very Pleased & Grateful

My experience with ASPCA has been 100% positive. I insured my always-in-excellent-health 11 year old Cairn Terrier with the Premium coverage, estimating the higher costs of the broadest coverage available would come close to paying for itself within the year. Imagine my shock when, just 4 months later, my dog was diagnosed with hepatic lymphoma-- a cancerous lymph node in his liver. It was a relief to know the excellent ASPCA Premium Plan covered most of the costs, making the 18 week chemotherapy protocol affordable. I did not have to make a painful choice between my own finanical needs and the medical costs of my dog. Treatment for his cancer has been remarkably successful, he has an excellent quality of life, and his vets predict a possible two more years of enjoyable life ahead for my dog. I did some comparative research before I bought ASPCA pet insurance, and highly recommend the Premium Plan as the best coverage I could find for an older dog, as lesser options did not offer the same breadth of protection. I am very pleased and very grateful.
5

out of 5

POSTED: | BY: Jennifer Morsey

ASPCA is A++

A couple of years ago my husband came home and told me about a co-workers dog being sick and how his co-worker had pet insurance with the ASPCA and raved about his coverage. He suggested that we too get pet insurance. Well, I cannot tell you how valuable that insurance turned out to be. My dog Hercules was 7 and perfectly healthy when we purchased the insurance policy. Two years later in the blink of an eye the health of my dog changed and the one thing I didn’t have to worry about was how to pay for his healthcare. I left for work one day and Hercules, my beautiful Jack Russell Terrier, was fine and when I came back he was limping. I thought for sure he had fallen while we were away but after a couple of months and lots of tests he was getting more and more sick. I was worried that we would not be covered but was told it was a “working diagnosis”. Finally, it seemed they had concluded he had some kind of tick-borne illness. He was treated and was still recuperating and starting to feel better, when all of a sudden he began shaking uncontrollably. I was not sure if this was related to his the first illness of if he had something new. I took him back to his vet who suggested that he be seen by a neurologist as his shaking seemed involuntary. I was worried thinking I must have exhausted my coverage but knew I had to take him to the vet to be seen. The neurologist told me he needed to perform a spinal tap to know what was going on with him and although it was an expensive procedure I knew this was what we needed to bring some resolution to what was happening. When all was said and done they found out he had something called idiopathic tremor syndrome which is treatable with steroids. I had paid for this procedure and the visit to the specialist on a credit card I opened at the vets office but surprisingly I found out I had not exhausted my coverage and that I was being reimbursed for this procedure! With the help of the ASPCA Pet Insurance I was able to get the care that Hercules needed and never have to think twice about it. I don’t even want to think about what would have happened had we not had insurance. After all that we went through I have convinced every member of my family to get pet health insurance through the ASPCA. Hercules is doing well today, running and playing, and have a great time like all Jack Russells do! From the bottom of our hearts thank you for everything ASPCA Pet Insurance!!
3

out of 5

POSTED: | BY: Kathy Hudgins

claim response

received 80% return back from a huge vet bill.however, because the addisons is now considered preexisting, nothing pertaining to that will be covered. It is just like human health insurance-anything preexisting will not be covered. If I did not have this coverage, I would be in the poor house-I wish I had it a couple years ago.
1

out of 5

POSTED: | BY: Bruce

Difficult to deal with; minimal payout on claims

Hartville consistently found a way to NOT cover expenses we submitted... kind of defeats the purpose of signing up, eh? Almost all expenses were refused saying it was a "pre-existing condition" or the price was too much. For example: Yes, two of the expenses (6 months apart) were both skin conditions, but the first was allergy-related and the second time our dog stuck his nose in a fireant hill. Pretty sure they the ant hill wasn't "pre-existing". We were constantly locked out of our account and the "remember password" functionality doesn't work for us or their support staff. I always dreaded any interaction I had with them. I just canceled the account and I feel as if a weight has been lifted off my shoulders.
5

out of 5

POSTED: | BY: D. LaValley

Thank Goodness!

I got home from my summer vacation & noticed my furry friend ,Casey, was not himself. Maybeit was because he was upset because my Mom & I were gone for a few days. A couple of days later I noticed blood on the floor near his litter box. Long story short, my Casey had a blockage in his urinary system. Being in healthcare, I know this can be not a good thing in people & deadly in felines. It also can be very costly. I've had ASPCA Health Insurance for a few years on "My Boy" and never really used it. Casey was 4 at the time. He needed surgery to remove the blockage and stay at the Vet's for a couple of days. My Mom (83 yrs old) & I were so devastated at the fact that Casey was going to have to go thru this and potentially not have it work. But it was going to cost about $2000. Needless to say ASPCA covered 80% of all his hospital expenses plus follow up visits. I have the Advantage plan which costs about $30. Oh my goodness what a lifesaver to Mom, myself but most of all our Casey. When I tell people I have Pet Insurance, they at first think I am crazy. Then when I tell them about Casey surgery and all that happened, they think about it. Casey, my 20 lb Main Coon baby, is doing well. He is on a presciption diet to help him with his Urinary Tract. I am so glad I have this insurance and am thinking of adding on Continuing Care when My Friend gets older and may need extra care. Thank you so much ASPCA for making it easier for us animal lovers to take care of the Pets that we love. Also submitting a claim is so easy,

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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