ASPCA | Pet Insurance Review

I am truly upset and frustrated with this company. I hate the 30 day wait period! Not only that if you submit a claim with several charges, they do not question the individual claims they will deny it all together. The wait time on the phone is longer than it should be. The 80% reimbursement is only on the allowed amount they feel should be charged. For instance is a vaccine is $20 but they feel it should only be $10, they will reimburse 80% of the $10.

We had just purchased pet insurance, and had it for sometime when our rambunctious little dog Trixie stepped on a fox tail while chasing a bunny at her favorite park. what cost us close to $300 ended up costing about $100 plus dollars. And that was at an emergency clinic, which we all know can be very expensive. we are so glad we had ASPCA pet insurance. And so is Trixie, still chasing bunnies, but not in that fox tail infested field anymore.

Ive had insurance for a number of years, maybe 7 or something. At the beginning I was reimbursed for at least some portion of nearly every bill. seems the reimbursements are far fewer these days. Its not a user friendly system, in terms of knowing what is/isnt covered. but i keep buying it, in case something major happens.

In 2001, my husbvand and I lost our black Lab, my husband knew how upset I was and he was the same after all Mickey was 17 years old. My husband started looking for an Australian Shepard, we found a litter of pups in our area and we went over to take look. We walked into the puppies cage area and I feel in love with this 6 week old female she was merle colored and had one blue eye and the other eye was half blue and half brown. Both her parents lived on the horse ranch with the pups. We tookher home with us and the next six years were a pure delite, everytime I went to the store and shopped I would pick her up a toy. When I would walk in the house she immediately had her head in the grocery bag to find her toy and would play with all the 300 toys she had and never chew them up. On December 5,2007 she stopped playing and eating, I immediatley took her to a veterinary hospital and unfortunately the vet misdiagnosed her illness. On December 19, 2007 I took her to another veterinary hospital and the Veterinarian there stated to me that he did not like what he was feeling in her abdomen and he wanted to do surgery on her. He asked me to go home and he would call me from the operating room. Three hours went by and I was about to go crazy when the phone rang, it was the vet and he stated that he was standing in front of Lillie and he stated that she had over 40 cancerous tumors along her back bone and in her bladder and her liver. He stated that to keep her from suffering

They wanted your money but when it came to filing a claim they did not want to cover anything. Typical for an insurance company.