ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,763

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Kim, Connecticut

Peace of Mind for my cats

I previously owned 2 cats and 1 dog. Our cats were 13 and 18 when they passed. Our dog, 14 yrs and we lost her this year. My husband and I decided to adopt cats and we ended up with three from the shelter. They are a delight, but we wanted to make sure they were covered with insurance. Our previous pets werent. We are glad we have decided to go with ASPCA for our insurance after reviewing the others that are out there.
4

out of 5

POSTED: | BY: Tonie Kooloian

Coverage and Costs

I adopted my dog Bene' two and half years ago from a shelter. She has filled my life with so much unconditional love I can't imagine her not in it. I got insurance for her immediately knowing the routine veterinary expenses can be costly. In August of this year, I adopted a kitten from a (what I found out afterwards to be) unreputable shelter. She came without being spayed and infested with ringworm. Both Bene' and I caught the ringworm as well. The kitten had to be quarantined for 3 months in my back bathroom. Some $3,000 later between vet, meds for Bene' and BooKaay compounded with Dermatologist and meds for me we all survived this ordeal. Thank goodness I had health insurance on Bene' at the time it eased some of the financial burden. I also have a policy on my kitten to cover her expenses with the vet etc. I would say overall the policy coverages are fair to good. The customer support people are wonderful and helpful. My only concern is what Hartville considers "fair and allowable". The vet expenses are somewhat higher here where I live versus somewhere else in the country. I feel that they should take less of a harder line with pet issues and related expenses than is now in place. Bene' was diagnosed with a luxating pitella at about 10 month old. I filed a claim only to be denied saying it was a congenital conditon that is not covered. My vet said that it was not the case. We both appealed the claim only to be told Hartville would not cover the expenses which
5

out of 5

POSTED: | BY: Beverly M

Thankful!

My Precious 13-year-old Baby, Zazu, started vomiting on September 30, 2010. By 2:30 AM on October 1st, he had vomited seven times. My husband and I knew that something wasn’t right, so we took him to the Animal Emergency Room in Charlotte, North Carolina. He was admitted on an emergency basis but transferred over to the Internal Medicine Department when that department came in at 8:00 AM. After an extensive examination, My Precious Zazu was diagnosed as having an aneurysm. We had two choices: we could try to treat it with medication (which was not recommended), or he could have a very risky emergency surgery. Because of where the aneurysm was, My Baby could have died on the operating table. Nevertheless, we chose the surgery because his situation was dire either way. Thankfully, Zazu’s surgery was a success! Although, Zazu’s health was priority to us, paying for the expensive care was a concern. Earlier this year, I received some information in the mail about ASPCA Pet Insurance. I did a lot of research and decided to take advantage of the Free-Trial Period. Then, I signed up four of my Babies. And, today, I am so thankful that I did. We had to pay for Zazu’s care upfront (which has totaled close to $7000.00); but, once I submitted the medical claims, ASPCA Insurance promptly sent reimbursement checks to me. After the $100.00 deductible, I received 80% of the standard fees for my area. And, I can assure you that the 80% was very helpful. Buying I
4

out of 5

POSTED: | BY: KATY KANTOR

BOO BOO BELLY

Story:Last month my Great Dane, Willow, had an episode of "boo-boo"belly (decreased appetite, diarrhea).  I wasn't too concerned at first, until she decided to have large amounts of bright red, bloody diarrhea--YIKES!  I am an ER RN, but that frightened even me.  I came to find out (after an expensive visit to my vet) , that the condition is fairly common, and is called "Hemorrhagic Gastroenteritis". Willow made a speedy recovery, and is her big, playful self-- but I must say that the timing of her illness couln't have come at a worse time as far as finances were concerned-- ASPCA Pet Insurance saved the day! I can't tell you how glad I am that I finally decided to purchase pet insurance, and I'm glad I chose ASPCA.  
5

out of 5

POSTED: | BY: Kathy Robbins

ASPCA Pet Insurance Rocks!

No cute pet stories. We have had the opportunity to file claims with ASPCA. These claims were addressed and paid fast. Faster than claims on my own health insurance. The premiums are reasonable and I appreciate the fact that the ASPCA get a portion of the premium to support its ongoing work.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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