ASPCA | Pet Insurance Review

I have a 1.5 year old corgi mix, Olive, who in the past year has had three incidents that had me taking her to an emergency vet on a Sunday afternoon. These incidents ranged from abcesses, eye infection, diarrhea and things of that nature. I felt a bit guilty for having to file three claims in such a short time, but was so greatful to have this insurance. ASPCA's people who I talked to several times on the phone in each of these incidents were always terrific. I love that they always seemed genuinely concerned for how Olive was doing. Actually, there is never a need to HAVE to talk to anyone on the phone. Their process for filing is very easy. The turnaround for receiving reimbursements is fairly prompt. I was able to track the paperwork via the internet also. Again, just a very smooth process with some caring and capable people just a phone call away.

As economic times got tough, my employer cut hours and wages. My dog, Gustavo, has always been very healthy, but was getting older. I did not know how I would be able to pay for major veterinary expenses with the money I was making. I had tried once before to insure Gustavo, but was told by that insurance provider that my dog was too old. Applying for insurance ASPCA was a quick and hassle free process, and they insured my dog at 10 years of age. I have since filed two claims, one for a tail injury, and the other for a check up when Gustavo seemed lethargic. Each time I called for assistance or had questions, I was connected to a very knowledgeable, patient and sweet pet insurance agent, who answered all of my questions. Both claims were processed in a timely manner. I do not know how I could have afforded these two vet bills had it not been for the assistance of the ASPCA Pet Insurance. It has proven to be an excellent decision.

One evening my sheepdog and I were relaxing, when suddenly without warning, he jumped about three feet into the air and began to sneeze violently. I knew that the only foreign body to produce such a clinical picture was a foxtail.I drove him to the ED, where the doctor examined him, but couldn't find the foxtail, I reluctantly took him home. The following morning, he sneezed out a blood clot. This time I took him to his regular doctor, where under anesthesia he removed the largest foxtail I had ever seen. He's been fine ever since. My medical bill was for $260.00, his ASPCA insurance covered 60%. I've have had several scares with my sheep dog, but thanks th ASPCA insurance, I don't have to worry, because I know they are there for my dog at any cost. He has been insured since he was a puppy, and I'm glad he is. I am very grateful, Thank you ASPCA you really care about animals.

I have been more than happy with ASPCA. Trips to the Vet are costly and when my clumsy Boys have an accident, I have been pleasantly surprised with the polite, professional and financial help we have received.

This company has been relatively fair in reimbursements and upholding policy promises but are not completely fair when it comes to THEM deciding what is claimable and what is not.