ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,716

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: dissatisfied customer

we cancelled

We discussed covered details on the phone with a rep in detail before we purchased; the info proved not to be true. When we made a claim they kept finding reasons not to cover....after we addressed the first one they then came up with another that we not ever mentioned. We thought it was a scam not to pay a claim.
5

out of 5

POSTED: | BY: Deedie Steele

Extremely grateful to have ASPCA Pet Insurance!

Last year my sweet adopted dog,Spot became very I'll. She had a severe kidney infection that required much medical attention. I was trying to work and take care of Spot-every pay check was going towards her health care and as I saved the bills to hopefully be reimbursed for a portion of her care I didn't have time to send in her claims. As soon as Spot finished a six week round of antibiotics the vet told me she had another infection. This went on for six months. One night when I arrived home from work Spot seemed unusually energetic. I thought wow this is great -she was racing around full of energy and I thought finally she is feeling better than ever. Unfortunately when I went into another room I saw a few left over crumbs that had been part of a very rich chocolate birthday cake. I called an emergency care clinic and described her symptoms and needless to say she spent the night receiving more care. Meanwhile she continued to get reoccurring bladder and kidney infections and was sent to a specialists-more tests-and I was really worried about Spot and of course it was getting out of hand financially. I was out of my home state at the time and after finishing up my seasonal job I returned home and consulted my vet who consulted all the vets that had taken care of Spot. A plan was put in place to give her antibiotics the first five days of each month and I am very happy to say that she is once again healthy and back to her energetic self. When I arrived home I put all her med
4

out of 5

POSTED: | BY: Liza Gallagher

Don't enter your phone number online!

I really do like the ASPCA plans and their U&C way of reimbursing is by far better than most out there. Even the companies that claim to pay 90% of the vet bill do have a limit on what they reimburse. However, if you are just browsing the web and enter your phone number for a quote THEY WILL CALL YOU withing seconds if you don't enroll. I found this very irritating and the hype over the "special offer" is just a free trial with a bunch of exclusions. ASPCA would be better off just letting truly interested folks call in for themselves. I also thing a company representing the ASPCA should cover some hereditary conditions. Even a limit of $500 like the others do would be better than nothing. After all, the ASPCA is all about RESCUES and most rescues have limited health history or were from puppy mills, BYB'ers etc. The owner and rescuer should get a little help and a break. As I stated, good plans but don't enter your phone # online!
4

out of 5

POSTED: | BY: Lauren

Bella "the accident prone Boxer"!

We have had Bella since she was 8 weeks old. We should have had insurance on her since she was 8 weeks old too! At about 6 months, she got so sick we thought she wasn't going to make it... almost $3,000 later and we got her some insurance. Bella is enrolled in an accident and illness plan. In the 3-1/2 years we've had pet insurance we've made mulitple claims (IE: eating string and having severe digestive issues, being bitten by another dog, once she even slipped out of her collar and launched herself out of the back of a truck!). It is easy to file claims and track them online. The time frame for receiving reimbursement checks is quite reasonable. Bella is a member of our family and I want to know she is as protected as everyone else. Knowing I have coverage on her gives me peace of mind. I would do anything for my dog and having insurance on her just makes it a whole lot easier telling her vet to do whatever needs to be done to make sure she's OK a lot easier!
4

out of 5

POSTED: | BY: Sharry Stevenson

Smokey Joe

Smokey had benign but large tumor removed from his face recently. I appreciate any reimbursement possible as the surgery was expensive for me on a fixed income. I can wish that the % of reimbursement was more but what I recieved helped.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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