ASPCA | Pet Insurance Review

I am going into my 2nd year with an ASPCA policy after switching from another carrier. This is the first year that I have accessed the policy for anything beyond routine exams and I have to say that I am disappointed. The policy and website indicate that the company reimburses claims based on the actual bill as opposed to set fees. However, the company uses "customary fees that are set geographically" which truly amounts to set fees that are based on where you live and have nothing to do with your actual bill. They then pay 80% of their "customary fee" which further minimizes the customer's reimbursment. In addition to receiving a reimbursment that was pennies on the dollar, the premiums for my plan increased by about 20% without notice! Needless to say, we are looking for new pet insurance.

My dog Coco had a few medical procedures due to an ear hematoma. This was the first time I have ever needed to submit an insurance claim. The ASPCA Pet Insurance representatives were helpful in guiding me step by step on the claim process. It was easy and with no hassles. Thank you.

It took a little longer than I had anticipated to receive reimbursement but, all in all, it was not a terribly long wait period.

It is very easy to submit insurance claims to this pet insurance company. I get very quick responses to my claims. Good value for the money, even in New York where veterinary bills are very high.

I own greyhounds, 1 AKC Italian and 1 AKC Standard.I have been in dogs professionally for 35 years. I choose greyhounds to fancy partly because there are fewer health problems associated with the breed. Recently my big guy went to the vet for a intestinal blockage, I am fully aware of bloat in large deep chested breeds, but this was different and luckily the blockage disappeared. Not before many costly X-rays and late night weekend care. I chose ASPCA because they pay. While I do not agree with some of the organizations stands, I do know the level 3 coverage pays, is easy to file and I believe fair.