ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,717

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: barbara holmes

Great service, great plan, everyone should have

I am a new dog owner and purchased the insurance as a precaution. 5 weeks into owning my dog she ate an entire chocolate orange and I had to take her to the emergency vet. While the pet insurance did not cover the entire amount, it did cover some and it was very helpful. I would highly recommend buying the ASCPA pet insurance.
5

out of 5

POSTED: | BY: Jeff Kniht

Surprised and pleased!

My Husky recently turned 9 and I realized I'd better get some insurance. My vet recommended ASPCA and after doing some comparisons, I decided to go with them. I got the total plan, including wellness coverage. I'm glad I did and am very pleased with the plan and the company. I received a very low reimbursement for my first claim for a teeth cleaning and two abstractions. I called ASPCP to inquire why and found out my vet had made a mistake in filing. Michelle, the agent I worked with, helped me get the correct information from the vet and then initiated an in-house review so that I got the adjusted amount quickly. I really hadn't expected an insurance company to be so concerned about getting me the biggest reimbursement possible. I have filed some claims since and have been very fairly reimbursed. The policy ain't cheap, but it's well worth the peace of mind I get from knowing my dog has as good coverage as the other members of my family.
4

out of 5

POSTED: | BY: Jean Murphy

Good even in area with high vet prices

Very pleased. Although the payments are based on the average price of vet care, and we are in an area with very high prices, we have been pleased with the amount we have received from our claims. Excellent communication has kept us informed from the time they receive our claim till they pay. Our dogs have been insured for 3 years and we plan to continue our insurance. Every phone call has been answered by staff who has our best interests in mind.
4

out of 5

POSTED: | BY: Craig Sullivan

Financial Relief

My yellow Lab, Max broke a molar. My vet would not do the surgery to remove it and referred me to a specialist. I didn't hesitate, knowing that I had ASPCA insurance and I had used it in the past. The specialist cost over $1,800.00 and while certain things are not covered by the insurance I had about a $500.00 out of pocket expense. This has given me peace of mind that I can take care of my dog in any situation. I would highly recommend it to a friend.
5

out of 5

POSTED: | BY: Julie K.

Better Safe Than Sorry

I have used my pet's health insurance just a couple of times for minor things (thank goodness), and I have found that ASPCA pet insurance claims easy to make. I like the idea that IF anything were to happen to my Labs, that I would be covered for the more expensive things.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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