ASPCA | Pet Insurance Review

I purchased the insurance for my 2 adopted kittens 3 years ago because I've had pets in the past that had their share of troubles and always had to foot the entire vet bill which was financially difficult. Recently one of my cats had a rather strange problem in that he ate a plastic grocery bag and it, of course, resulted in an intestinal blockage. It also happened over a holiday which required a stay at an emergency vet clinic. Having the ASPCA insurance gave me peace of mind that I could get him the care he needed to recover. I didn't get 100% back, but it certainly was worth the monthly premiums. My claim was handled quickly, and the reimbursement explanation was thorough and easy to understand. Thanks, ASPCA!

I filed a claim and it's been over a month and no reimbursement. I called before taking my dog to the vet and confirmed everything was covered under my policy... and still is. Everytime I call them they say they are pending the vet's report but they never actually contact my vet to request it (i confirmed if they had the right phone number and everything). One week later I call again, and they say the same thing... two weeks later I called and they say the same thing. I don't want to be mean or anything but how hard is it to call a vet, get the info and match against the policy and cut a check? is that a 2 months + task? I can't see how this can be. =( I will definitely find another pet insurance after this claim.

In my years as a pet lover and owner I have just seen so many situations that could have been so much more stressful had the costs been more of a factor of care. Snakebite has cost friends over $2000. My basenji/ border collie mix had so many health issues during her lifetime including bone cancer. Unexpected illness or injury are just less stressful having insurance to help the costs!

We adopted Lindsay in Aug '08 from a shelter mid state who had advertized she and her sister (both Chow-Shepherd mix) for adoption. they were about 4 months old. We applied ready to take them both but in the meantime the sister had already been adopted. In spite of having raised 6 other puppies through adulthood and old age, we have found each to be an individual in behavior, attitude, inventiveness and yes a variety of health issues.As medical treatment gets more expensive and you just can't anticipate the unexpected. This is the only dog we have had insurance to help us out with and find that comfort without measure! This issue was skin infection, first claim a year or so ago was embedded foxtail in her groin.Both times you have been thwere to help us out!

I decided on insurance for my new puppy after my previous dog died from melanoma of the mouth. I spent thousands on her ,but unfortunately I lost her anyhow. It is two years today 8-11-11 that she is gone.