ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,717

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: JoAnn

You never know

Last month my puggle Chloe ate one grape that unfortunately fell on the floor. I remember reading in the ASPCA pamphlet that grapes/raisins can be extremely toxic to dogs. Since this happened on a Sunday, I called an emergency animal hospital in my area. They told me to bring her in immediately, since her kidneys could shut down.(even from one grape) Upon arriving the doctor told me that there was a chance that Chole would have to stay in the hospital for a couple of days hooked up to an I.V. if she wasn't able to expel the grape. The vet induced vomiting and thankfully Chole was fine and able to go home that night. I submitted my claim and was kept informed of its progress via e-mail. I received a reimbursement check in less than one month!
5

out of 5

POSTED: | BY: Carly Bass

Thank Heavens for ASPCA Pet Insurance

I decided to get pet insurance when my husband and I adopted our first puppy at 3 months old. We adopted a puppy from a rescue and within 24 hours of getting the puppy home it came down with Parvo, once recovered from Parvo he got Kennel Cough and then rounded out with a bout of Phenomena. Needless to say he earned his name, Murphy's Law. After we nursed our little guy back to health we looked into various pet insurances (thinking if the beginning was any indication of this dog - we needed to cover our bases). ASPCA is the best pet insurance out there (even better the the insurance our Vet recommended.) Before signing up I was able to call and talk to someone about all my questions and walk through a couple scenarios ( this enabled me to see which insurance was easiest and I got the most money returned to me). ASPCA won out my a landslide. Just in time too, as our puppy got fixed he was allergic to some of the medications that were prescribed and then shortly after got bit by a tick that caused some awful temporary paralysis. These unexpected claims were sent off, responded to in a quickly manner and then we received money back. We even got a phone call from a ASPCA representative to check in with us to see how Murphy was doing - they noticed we had a few claims recently and wanted to insure Murphy was better and that he was receiving everything he needed. All in all ASPCA has made owning a high maintenance dog, somewhat easy!
4

out of 5

POSTED: | BY: Anita

ASPCA Insurance Review

My 13 year old cat had a ruptured anal gland. I took her to the 24 hour emergency vet first, then followed up with a visit to her normal vet. I was reimbursed almost completely for her normal vet visit, but the emergency vet had some pretty high fees, so not everything was covered to the 80%. That's ok, though, I was glad to get back at least part of the money I had spent. I did feel like I needed to keep checking on the reimbursement though, because it took quite a while to get resolved.
5

out of 5

POSTED: | BY: James C

Mothers day trip to the ER

I have had the ASPCA insurance now for about two yrs for my min pin GIGI and less then a yr on my st bernie mix Fiona. The weekend of mother’s day 2011 Fiona started with an onset of diarrhea. It was not bad to start on Friday but by Sunday it was getting worse and now included Jell-O like blood, so for fear it was something serious, we went to the Emergency Room. The vet did blood work, gave her some injections, some antibiotics and sent us home. Unfortunately this is not my first claim with her but after a $195 ER bill my refund was for $132. I'll take a $65 vet bill over 195 any day. Thank you ASPCA for all your help and being there for me when I needed you. Grant it not all was covered, but w/o the pet insurance I would be in a tighter bind. Having this insurance now a days is a must and this is the one thing that will not be in my budget cut!! Thanks again for the great service and protection. I don't know what we would do without you!
5

out of 5

POSTED: | BY: J Medlock

Good to have when it comes to diagnostics

Both of my 14 year old cats began to lose significant amounts of weight over the course of many months. Aside from the weight loss they are both doing very well. We ran a variety of bloodwork tests, x-rays, vet visits, & an ultrasound to try & figure out what was going on with them. The bills mounted, especially since we were trying to determine what was going on with both of them at the same time. It was nice to know that everything I was doing would be covered by pet insurance. The claims are easy to submit, the ASPCA Pet Insurance kept me informed on claim status, & in the end reimbursed everything that I expected them to cover less "customary & reasonable" expenses. (I received just less than $1,000 back from them). I struggled with whether or not to have pet insurance, but in the end decided that since my cats were getting older there was a higher liklihood that they were going to be diagnosed with something that could require expensive treatment or we would have to run a bunch of expensive diagnostic tests to determine what might be wrong - this is why I chose Level 2 - to help cover these types of unexpected, important, & expensive veterinary services.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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