ASPCA | Pet Insurance Review

I purchased this insurance as an AFLAC type plan. I have primary insurance for my heeler, now 7, through Banfield. However after Samantha was attacked by a neighbor's dog and needed emergency care and surgery (which Banfield did not provide) I decided that we needed somehting extra, as a just in case. We have used it a few times for things that were not covered at Banfield. They people at ASPCA are very friendly. helpful, and quick to respond. Very happy.

Handled claims quick.

In March 2011 our 10 month old Lab/German Shepard puppy started having loose stool and slight lack of appetite. After about 3 days of this, I took her to the vet and took an exray to make sure she hadn't eaten anything that she shouldn't, no she did not. He also took some blood. Her tests came back fine so he treated her for colitis (bad spelling, sorry). She was on antibiotics for a while and white rice and grilled chicken diet for about a week. Once her stool was solid we slowly added back dog food. She has been fine since. We submitted all the forms to the ASPCA insurance and they paid the claim according to our contract. Well worth having the insurance for the peace of mind, especially with a curious puppy. Thank you ASPCA. Debbie Londeck

I HAVE SUBMITTED 2 CLAIMS FOR MY PETS. I HAVE A BEAGLE AND A ROTTY. ASPCA HAS PAID ALL CLAIMS FAIRLY AND QUICKLY. I FEEL THAT IT IS A GOOD INVESTMENT. I LIKE THAT THEY DO NOT PUT A CUTOFF ON YOUR DOGS AGE AS MY PETS ARE 8 AND 9 YEARS OLD. I AM VERY SATISFIED AND WILL CONTUNUE AS LONG AS I CAN TO GIVE THIS BENEFIT TO MY DOGS. CUSTOMER SERVICE REPS HAVE ALWAYS BEEN VERY HELPFUL AND KNOWLEDGEABLE

Blondie was hospitalized after eating an entire bag of Nestles chocolate chips. She spent two days in the hospital. The bill was over $ 1,000. I was reibursed about $ 650. I was a little dissapointed in that so much was discounted. I live about 6 miles from Manhattan and costs are high here. I don't really know if all that is taken in to account. (Although it is the same with human medical reimbursements) The first time I submitted the claim, I was never acknowledged. I guess it never made it to a desk. Once I resubmitted it, it was addressed immediately.