ASPCA | Pet Insurance Review

I've used ASPCA Pet Insurance for my two pugs for the last four years. Fortunately, other than the wellness benefits, I have not had to summit claims for any major medical. It is great to have the peace mind knowing that if I needed it, the insurance would be there. The claims process is fast and efficent.

I have been greatful I have ASPCA Pet Insurance. My Brittany became very sick over the July 4th Holidays and I took him to two animal hospital that weekend fearing for his life. Not once did I worry about the monry for his care I just did what ever I need to do to insure that he got his needed care. I knew in the back of my mind that after I met the deductable that 80% of his bill would be covered, which it was. Thank you for saving Lucky's life.

I purchased the insurance for my 2 adopted kittens 3 years ago because I've had pets in the past that had their share of troubles and always had to foot the entire vet bill which was financially difficult. Recently one of my cats had a rather strange problem in that he ate a plastic grocery bag and it, of course, resulted in an intestinal blockage. It also happened over a holiday which required a stay at an emergency vet clinic. Having the ASPCA insurance gave me peace of mind that I could get him the care he needed to recover. I didn't get 100% back, but it certainly was worth the monthly premiums. My claim was handled quickly, and the reimbursement explanation was thorough and easy to understand. Thanks, ASPCA!

I filed a claim and it's been over a month and no reimbursement. I called before taking my dog to the vet and confirmed everything was covered under my policy... and still is. Everytime I call them they say they are pending the vet's report but they never actually contact my vet to request it (i confirmed if they had the right phone number and everything). One week later I call again, and they say the same thing... two weeks later I called and they say the same thing. I don't want to be mean or anything but how hard is it to call a vet, get the info and match against the policy and cut a check? is that a 2 months + task? I can't see how this can be. =( I will definitely find another pet insurance after this claim.

In my years as a pet lover and owner I have just seen so many situations that could have been so much more stressful had the costs been more of a factor of care. Snakebite has cost friends over $2000. My basenji/ border collie mix had so many health issues during her lifetime including bone cancer. Unexpected illness or injury are just less stressful having insurance to help the costs!