ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,718

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Emerald

Pay Attention to the Fine Print

I paid for this insurance for 6 months and cancelled today. They interpret their pre-existing conditions clause very strictly. If your pet gets the same illness, ASPCA won't pay anything until after 180 days have passed since the illness was treated. I don't see the point of a pre-existing clause at all. Our government is about to get rid of pre-existing clauses for humans so why should this apply to our pets? Another kicker is the $100 annual deductible. It took them 2 months to process my claim because they were requesting information from the vet. I waited 2 months and they didn't help pay anything due to pre-existing conditions. Overall, I wouldn't recommend this insurance to anyone. It's just a waste of money and a lot of stress.
4

out of 5

POSTED: | BY: Natalie Sharp

Pet Insurance

They always handle the claims in a reasonable amount of time and clearly show what is covered and not covered in your EOB after the claim is processed. The only problem i have is that they never have covered over 50% of the vet bills. I would recommend the coverage overall.
4

out of 5

POSTED: | BY: Felicia Hubber

Good Customer Service!

I really appreciate the follow up I've received from ASPCA in regards to insurance reimbursement claims I have submitted over the years. The are quite prompt in responding and make the claim process quick and simple (email/fax/mail). In my experience, it has been well worth investing in insurance for our little Norfolk Terrier, who has needed route or emergency care on occassion.
5

out of 5

POSTED: | BY: Val Legaspi

I am very pleased with this insurance.

I have a young Gsd that I have taken out a policy that is extra for an on going problem.I have a Vet that takes a holistic approach to health&balance through diet ect.,my dog needs meds as well to help keep her from developing stones which would require surgery & would be quite painfull.The policy covers 80% of the meds cost & a yearly wellness visit with all the proactive testing I normally do twice a year so that is very helpfull.I also have the peace of mind that if God forbid something terrible were to occur, I would have insurance to help pay for it.Sincerily,Val Legaspi
5

out of 5

POSTED: | BY: Mateo Mejia

Great Product!!!

I decided to get pet insurance after a couple super expensive bills I got from our local animal hospital that I had to pay out of pocket. I dog the insurance at what I think is a very fair price. I had it for about a year until my dog Sara developed a mammary tumor that had to be removed. I felt peace of mind knowing that I had my insurance to fall on to. Even though it wont cover the whole bill it helps so much. The claim take about to months to process and it will cover over 60% of your expenses. I think this is a great service and recommend it to anyone that owns a pet. WORTH EVERY DIME!!!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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