ASPCA | Pet Insurance Review

Hi started purchasing Pet Insurance from ASPCA back in February. I have had my kitty Mario for 10 years and I'm not sure what made me want to do it now. But thank goodness!! Mario has thrown up her whole life and very recently it started getting so bad she would throw up after every meal. My poor baby was losing weight so I took her to the vet to figure out what was wrong. After tons of diagnostic tests and $2,000 later, she was diagnosed with feline IBD. I got about half of it back from ASPCA. It was a hassle getting the claims forms submitted because the fax number doesn't work there - finally I ended up getting them and e-mailing them in myself. It took over a month to get things resolved, but the customer service people were so nice and helpful and understanding! Still hurt my pocket a little but was much less than if I hadn't gotten insurance! And my Mario thanks you!

I have used ASPCA on several occasions now but this last occasion showed me that the coverage I have for my pug, Bugsy is excellent. I never thought I would get such good results such as quick service and response. I am so glad for ASPCA and so is Bugsy.

I decided to get pet insurance after adopting my dog Max for from mixed up mutts. I never had a dog and was always thinking about getting it for my cat but never did. Then when I adopted Nellie a 5 week old puppy. So, I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance. Im Oct 2010 nellie ate a rock and boy did the insurance help defray some of the cost. I've already saved more than I paid in premiums for a year. So, I would say everyone should get health insurance for their dogs

My healthy dog was denied any reimbursement for her annual check up and meds (flea and tick and heart worm) prescribed by the vet. Also, her one time only emergency hospital visit bill took 2 months to be reviewed and the reimbursement was approx. 55% even though the total was less than the single visit limit. The annual premium sounds reasonable but I will not renew due to the low level of reimbursement. Was warned that this was not the best plan but it seemed simple and legit. Not saying that it is not simple or legit, just that it leaves the owner with a much larger liability than anticipated.

I have not had this insurance for the last 2 yrs...BUT i had it for more then 7 years prior to this. I paid my premiums and never had to file claims for the first few years...when i started making claims they were HORRIBLE. I am a reasonable person...i knew (which was ridiculous) that when the new policy renews yearly whatever you treated the previous year would not be covered again because it now becomes preexisting. That being said...my policy period started march 1st. On the 22nd of march that year my cat was diagnosed with stomach cancer..the Insurance company said that even though we didn't know about the cancer...it was there prior to the policy renewal of march 1st and there fore they weren't covering it.. .Technically i should have been covered for that entire year for this illness till the following policy period but they didn't want to pay anything. Needless to say i sued them. They called me the night before the court date and told me i had to prove the cancer wasn't there before march 1st...i told them as i laughed...i'm suing you...you have to prove it was and i have 2 vets that are the practice owners stating there were no clinical signs and we did not know prior to march 1st. Lets just say i won the case without a problem. NEXT..this insurance company pays "reasonable cost" they go to a town with a population of 10 and that's where they get their reasonable cost from. I would like to know where they got the prices they paid me for some of the vet bi