ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,796

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Alan Main

Very informative and extremely kind and…

Very informative and extremely kind and helpful. Answered all my questions and gave me better insight to benefits of pet insurance as my first needing it.
1

out of 5

POSTED: | BY: Wanda DeLaCruz

Policy Wrongfully Cancelled Without Notice.

My only issue with the insurance is that you get an email stating that your pets policy has been cancelled without your knowledge. When you actually speak with an agent and was told that the co-owner cancelled it, and they have every right to do so. Well, I asked my husband and told me that he didn't. First off he isn't computer literate, he has me go over his emails with him and has me delete, or respond to the emails for him. Secondly, he never received an email from ASPCA regarding the policy. Thirdly, I'm the one who pays the monthly premiums. Last but not least, I never added him has co-owner on the policy. The agent I spoke with assured me that she put in a reinstatement, effective November 8, 2024. She swore to me, assured me that all has been taken care of and that there will not be a problem. Low and behold, ASPCA is advising me that I would have to reapply after being with them for over five years with my current pet, and an additional 5/6 years with my previous pet.
5

out of 5

POSTED: | BY: ROBERT

Easy enrollment

Easy enrollment, additional pet discount, prompt reimbursement and knowledgeable customer service personnel. We will be enrolling a new pup in the very near fiture.
2

out of 5

POSTED: | BY: Lisa Miller

This is regarding claim from October…

This is regarding claim from October 2023. The claim was denied repeatedly due to need for medical records from the vet clinic. The clinic sent records (wrong date as it turns out) but the follow up communication from the insurer was totally inadequate to resolve. Very frustrating.
5

out of 5

POSTED: | BY: Janet Century

I have used the ASPCA PET INSURANCE for…

I have used the ASPCA PET INSURANCE for three dogs now. I have always been happy with the response time and reimbursement. My baby puppy had hip surgery on October 22. I received my 90% reimbursement 10 days after the surgery! Amazing, and lovely to have it before my credit card bill even became due. I wish I could use this insurance for myself

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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