ASPCA | Pet Insurance Review

ASPCA insurance staff are very helpful and caring. Unfortunately, it takes a very long time to process a claim (over a month).

I have two pets insured with ASPCA Pet Insurance. When a claim is submitted, whether by email or by fax, I always receive a phone message or an email stating the claim was received. When payment is made, I receive another phone message stating the claim was paid and reimbursement is on the way. What more can one ask for from a company. Great follow-up, timely reimbursements and the knowledge that my some of the monies spent in vet fees when my pets have an accident, will be returned to me. Everyone is so cordial on the phone and so very helpful. My hat goes off to the person that trains the customer service personnel.

I submitted my claim and I was reimbursed for the understood amount.

Our dog Ruby is getting older, almost 9 years old. When she was 3 she had a surgery to save her life and the cost was enormous, $3,000. Since then I have heard about pet insurance but never looked into it further. Then she became ill before the holidays last year. Blood tests, IV, and an overnight stay for fluids cost another $1,200 and we weren't done. She needed an ultrasound yet. So we decided to purchase pet insurance thinking that if another episode occurred, she would be covered. Thank God we did. In January she became ill again and the same costs all over again. BUT, we were covered. Sure did help to pay the bill. Turns out she has arthritis which can be treated with a natural medicine. In November when she first became ill she also had some digestive problems. However, it was the arthritis that kept persisting. I am happy to report she is runnign and chasing squirrels and rabbits again. We bought Level 2 coverage and like I said, it was the best decision we ever made.

MY DOG HAS HAD DIGESTIVE PROBLEMS AND MY VET IS IN THE PROCESS OF CHECKING FOR ALLERGIES , INFLAMMATION IN THE INTESTINES TRYING TO CURE THESE ISSUES THIS INSURANCE IS COVERING ALL COSTS, SCANS, X-RAYS AND ALL MEDS QUICKLY PER MY POLICY VEY HAPPY WITH THE WAY ALL QUESTION AND CLAIMS WERE HANDLED. PREVIOUS EAR PROBLEMS WAS HANDLED QUICKLY AND WITH GOOD RESPONSE ON RETURN FUNDS.