ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,696

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lucy Rogenstein

Satisfied customer

Excellent service--reviewing claims takes a little too long, but I am very happy with the insurance and feel very confident that it is there for the long run.
5

out of 5

POSTED: | BY: Jennifer C.

Claim process was quick

I very much appreciated the claims process for my cat Jasmine's recent vet visit. After almost 2 years of paying premiums each month, I needed to take her in for more than a routine exam. The vet drew blood, which usually I put off because of the high cost. In this case, I proceeded, trusting that I could claim it here. I did, and within a couple of weeks, I had my check, less the deductible and my 20% co-insurance. It was still a real help, and as my cat ages, I am grateful that it will be available for her. I wish my other older cat could benefit, but I waited too late to sign her up and she was ineligible. Thanks!
4

out of 5

POSTED: | BY: Stacey Redenius

Hartville Review

I have turned in a couple of claims, so far the claim process has been fairly smooth. While I understand the reason for pre-existing conditions being excluded in claims, I do wish that there was a policy addition that would allow for pre-existing conditions even if there would be an additional premium. Depending on what that premium might be, some pet owners might be willing to pay it.
4

out of 5

POSTED: | BY: Sylvia Stubler

Great to have when the unexpected happens

When my dog Bella got sick, we were happy to have the insurance to help cover most of the expense of the vet bill. Thankfully, she has recovered and back to her normal puppy life of toys and more toys!!!
1

out of 5

POSTED: | BY: Christine Reed

Didn't cover much if anything!

Had this for a few years and never got reimbursed for much. They disallowed most of my claims.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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