ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,696

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Judy Shane

I tested. ASPCA passed.

I have four pets - i decided to insure one as a test of the insurance program itself. The insurance terms were clear; i thought if i ever needed to file for it, i would know whether the plan was worth the investment as compared to just paying vet bills if/when they arose. turned out the pet i insured needed a lot of tests. ASPCA paid just as the contract said, and they paid quickly, over $500. I immediately enrolled the other three. it is worth it to me to know that i need never delay or dread a vet visit. i'm totally convinced of the value.
5

out of 5

POSTED: | BY: Justin

Worth having

My Shih Tzu came down with a stomach bug a few months ago. With my pet health insurance, it's comforting to know that I don't have to worry about my finances when I'm busy worrying about my best friend. My vet recommended the ASPCA Insurance and so far things have been great. My claim was processed quickly and I even received a follow-up call asking how my pet was doing. Overall, it's been a very positive experience.
3

out of 5

POSTED: | BY: charlene johnson

Pros and Cons

We live in the Washington DC area where pet care is quite expensive. As such, most of the charges are above the allowable amounts allowed by ASPCA. Our reimbusement is usually around 50% of the claim. We have a dog with glaucoma and recently she suffered from keratitis and needed surgery. Our ophthalmologist strongly stated that the two conditions are unrelated. I have submitted claims which have not yet been processed, so I don't know what the result will be. We bought insurance when our dog was approximately 12 years old and have not used it much. Only two claims have been processed in two years. I feel some comfort in having pet insurance, but until recently have not needed to use it. It is difficult for me to rate ASPCA since my experience has been limited. I actually am glad that it has been limited. One thing I have been disappointed in is the processing time. Telephone assistance is always very good.
5

out of 5

POSTED: | BY: Heather

So Happy We Have This

We got petshealth insurance when we got our dog (now 8 yrs old) on a cousin's recommendation and are very happy we did. We did the $100 deductible, 80% of allowable cost plan and it has always been useful to us, since Mr. Big likes to get lots of silly little injuries. We don't have to make money a factor when deciding whether or not to take him to the vet for something that is clearly bothering him - if he needs treatment, he gets to go. Reimbursement has always been prompt and fair (although as I live in a major city, my vets usually exceed whatever Petshealth deems 'allowable' costs). I did discover once they have a policy that says coverage will be denied on issues that carry over after the policy term renews every year, which was not awesome, but that is changing now (and I think it varies from state to state, perhaps) and now they have continuous coverage. When we got our cat, we immediately got insurance for him, too. He doesn't have nearly as many little health foibles as the dog, so we use the insurance far less for him, but it's really good and comforting to know it's there. I always recommend health insurance for friends with new pets.
4

out of 5

POSTED: | BY: Sarah Kline

Quite good

I have never had pet insurance so hard for me to say on a relative basis but I did end up getting reimbursed for some issues my pug had that I did not think I would be...so that was a nice surprise. Customer support people are nice and claims are easy to fill out and submit.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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