ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Edwin Hanft

Never Heard Results of My Claim

My review is encapsulated in the title. I am waiting for the reults of my claimfor Marcel to arrive in the mail. What is going on with you people?
1

out of 5

POSTED: | BY: Kathleen

Found a way not to pay

I used ASPCA for the first time and am extremely unhappy with the company. They found a way to disapprove the initial claim and then deny my appeal. They have a clause which basically denies any claim related to a behavorial issue. It turned out to be a loophole to deny almost anything. Stay away!
4

out of 5

POSTED: | BY: Sherry Williams

Prompt reimbursement

It was very easy to find the reimbursement form online. The reimbursement was very prompt.
5

out of 5

POSTED: | BY: Edward P.

Lesson Learned the Hard Way

I had a healthy pit bull for over 13 years. Then he decided to eat a rubber duck--it did not come out easy or cheaply!! Although surgery was successful in removing the duck, he did not really recover and Buster died 2 years later.When we decided to get a new puppy, the first thing I determined was to get pet insurance. We purchased the insurance two weeks after getting Cormac. While I hope we don't need to use it, I am glad it is there should we need it.
4

out of 5

POSTED: | BY: Samuel Curcio

Love the reimbusement!

Great service. No problems getting reimbursed. Happy to have this insurance.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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