ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Nicole

READ YOUR DETAILS!!!!!

I have had insurance since my puppy was 8 months old. She is now 4 1/2 and has been diagnosed with lymphoma. Her inital aspirations of her glands cost $151..the insurance co only considered this test to be $58 and therefore only reimbursed me 80% of that amount. Now she is undergoing chemotherapy and she only has a $1500 limit. She policy expires in May of 2012 and then becomes a pre exsisting condition and will not be covered. The insurance co now has a new plan offering continuing coverage, but of course they never told me and now it's too late. My husband and I have been researching pet insurance for any future puppy, and through this same co..they do have a better plan but even on their continuing coverage (cancer, heart etc) they will only reimburse 80% (even if you chose a higher amount) and they put a cap for lifetime limit of $6K. My dog has gone through 4 of her 12 treatments and I'm well into $3k right now due to tests, hospitalizations etc... if you have a dog that is going to have a life long problem...how can they cap you on that. I really liked my insurance, but now going to have to look elsewhere
1

out of 5

POSTED: | BY: Karin Meiswinkel

Sorely disappointed at unfair denial of claims

My Dog was seen by a very renowned Cardiologist last August of 2011 for a consultation advised by my local Veterinarian. He was at this time diagnosed with Cardiomyopathy.The bill was submitted and denied after having ASPCA Ins. almost 2 years.I went through the Appeals Procedure including a letter from his Cardiologist stating that the cardiomyopathy just diagnosed was in fact not a pre-existing condition! More time went by and I received another denial of one single dollar based on the opinion of an unnamed "ghost" Vet hired by ASPCA. There were contradictions in his report and no valid basis whatsoever for this denial. I am extremely unhappy with ASPCA. Shame on them for not employing correct ethics to a paying customer.Their goal seems to be profit above & beyond fairness & doing the right thing by the customer. A very bad experience!
4

out of 5

POSTED: | BY: C glassman

Claim coverage

When my dog became both ill and injured recently, ASPCA paid her coverage two claims promptly. It didn't cover all my expenses, but certainly helped eased the financial burden, particularly with the expensive surgery that was required
5

out of 5

POSTED: | BY: Meagan Rodriguez

Pinky

Decided to get insurance for my dog pinky since she getting up there in age. She had, had medical problems before with a torn acl and some dental problems. The cost of all the vet bills was starting to get very expensive so I decided to get her insurance. I have only had to use it once so far but most of the cost was covered and that made it completely worth it.
5

out of 5

POSTED: | BY: Bernie

ASPCA health insurance saved us alot of money.

We have 2 cats , 1, 10 yrs old 1, 6 yrs old. Our 6 yr old Tuxedo , domestic short hair, had to have his teeth cleaned for tarter build up and 1 extraction . A couple weeks later he had bladder broblems,(Bladder Stones) and needed surgery. For around 1,600 dollar in charges for both procedures we had to pay about 450.00. You never know when you'll need Insurance.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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