ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joy

Thankful of ASPCA pet insurance

I decided to get pet insurance on my three cats so could make sure they would properly be cared for should an accident or illness occur. My one cat Puma was having some soft stool issues and when I took him to the vet they found he had an extremely high liver enzyme count. Many trips to the vet and lots of tests later($$$), Puma's enzyme count is close to normal and he is a happy healthy boy! I made several claims on Puma and I always receive payments adjusted fairly and in a timely manner. Not only did having the insurance save me hundreds of dollars but gave me peace of mind. The premiums I've paid on all three of my cats has been offset by Puma's claims.
4

out of 5

POSTED: | BY: Stephanie R

Added Comfort

We have 3 cats varying in age. It can be a challenge balancing health issues as a result. I've had other insurance coverage in the past that had so many loop holes that having the insurance was far worse than not having it. Knowing that coverage is established for the "unknown" with ASPCA Pet insurance is incredibly comforting. The rates are reasonable and the claim processing time excellent. I've had a series of issues over the last several years with all 3 cats and ASPCA Pet insurance handle those claims efficiently and expeditiously. No surprises. I highly recommend this insurance over others.
5

out of 5

POSTED: | BY: Katrina Fernanez

Very Thankful for Pet health Insurance

I have 2 english bulldogs, 2 pitbulls, 2 cats, and one rabbit. When taking my dogs to the vet for their annual check up I noticed a pamphlet about pet health insurance. Knowing english bulldogs can become every expensive in vet bills, I though I give it a try. Couple months later one of my bulldogs ate a rock. The vet couldn't get it out with out surgery. If it was not for ASPCA Pet Health Insurance I would still be hurting from that bill. They saved me over hundreds of dollars. I am very please and will continue to have Pet Insurance as long as I have pets.
4

out of 5

POSTED: | BY: M

Benefits of Insurance

I would say that it gives you a piece of mind to have insurance. At this point i'm not exactly sure if i have saved too much money from having insurance, but at least you have that piece of mind.
1

out of 5

POSTED: | BY: Amy Leung

No protection

This insurance company is crap. I bought their insurance for 3 years, but do not notice any problem until I filed claims.My cat got an infection on her claw and seeing doctors from Sep 2011 to Jan 2012. Her insurance policy was renewed in November 2011. They only covered the charges from Sept 2011 to November 2011, and for the fees after the plan renewal date, they did not cover. They said it has to be 180 days after the plan effective date if this is a preexisting condition even I was a continuing customer. I dont understand this whole shit because my cat's infection had not been cured until this Jan. This is a continuing condition not preexisting!!!!! They said it doesnt matter if you are continuing customer and the condition is continuing. What they mean is that your pet should be sick at the beginning of the effective date and be sure that your pet is cured before the end date. If your pet get sick at the end of the effective date, not including the fee just before the effective date, the rest of the fees after that you will have to pay it yourself. I got zero from all the medical expenses. What a joke to buy such insurance. Think about it clearly, why you want to buy an insurance? You want to kind of purchase a protection. They are not going to give any kind of protection to your pet. I have already filed a complaint to the California Department of Insurance. This company is playing words with their customers and cheating their customers money.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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