ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Kevin Clausen

good coverage, slow response time

I have used ASPCA insurance for 2-3 years now. It has been great in an emergency when I needed pet care that would otherwise be expensive. I generally end up recovering about 60% of the total cost, but the response/payment time can be very slow -- sometimes taking 4-6 weeks. It used to be much faster as a week or 2 at the most.
5

out of 5

POSTED: | BY: Kelly Pouliot

Best Value, Best Service!

After an unfortunate accident that involved our Yorkshire Terrier, we made the decision to invest in our pet's health by purchasing health insurance in the event that we would have any future accidents. Turns out, it was the best decision we made for our pets. Life happens and unfortunately, so do accidents. It's very helpful to know that if something DOES happen to your pet, that there is a great service to help cover the cost of untimely vet/hospitalization bills. We are very happy with the customer service, rate of return, and attention to detail that the ASPCA Pet Insurance gives. We recommend them to everyone pet owner we know!
5

out of 5

POSTED: | BY: Terri O'Loughlin

Helpful

Very efficient experiences. The only problem I have is getting my vet's office to complete the paperwork in a timely fashion. I wish the time limit for a claim was longer.
4

out of 5

POSTED: | BY: Kate

Makes it a little easier

This policy helps with the bumps, bruises and illnesses, and in general the reimbursements seem fair. It gives us peace of mind that is something big happens we'll be better able to manage.
5

out of 5

POSTED: | BY: Carol Anne

A great partner in keepoing Sammie healthy.

ASPCA has been easy and supportive in helping me to maintain my cat's health ... Thanks

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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