ASPCA | Pet Insurance Review

We have carried PetsHealth (Level 2)for about 5 years & have 3 dogs, 2 of which are large breeds. Claims processing has always been quick and customer service is great. While this insurance will cover routine visits, I can't afford that level of insurance. We were debating dropping the insurance, as we were paying out more in premiums than reimbursements received. We had an ACL repair early 2012 & and an amputation late 2012. However, Petshealth just increased their cap per incident from $1500 to $3000 and deleted their overall annual cap, so there is no cap on the number of incidents in a year. We're hopeful this will improve coverage. I would give them an overall rating of 8.

I have been pleased with the coverage for KC and it has covered the few problems he has had. It is knowing that if anything of great costs we have some help with the costs of vet care.

User friendly claims administration. Ease of claims submissions and turn around time not usually found within insurance industry as a whole. Many companies figure out ways not to pay claims ASPCA pet insurance does the opposite. Was in insurance business for over 40 years and acted as broker /consultant for fortune 500 corporations and national non profits involving mass marketed products. These guys know what they are doing and do it well. A credit to the industry.

I do like this insurance and they are always quick with refunds. But because the surrounding counties are rural, my regional costs do not reflect the cost in my county. I usually only get %50 refund.

ASPCA pet insurance has been reliable and fair. The benefits have been paid according to the guidelines of the stated policy and within a reasonable time frame. When there was a technical difficulty in transmitting a claim at one time, it was smoothly worked out without further ado.Everything is handled in a business-like, satisfactory manner.