ASPCA | Pet Insurance Review

My dog Zoe is 14 months & she had two UTI back to back. I submitted the claims & was told they were gonna review the claims. Waited 6 weeks & called them back & the reply was that this was a chronic disease. How can a puppy with 2 UTI be considered chronic.???? Am very unhappy & discontinued the ins. They had stipulations of 3,500 cap per disease, & I did not get paid anything:( Bad .. Bad ,,, bad

Both my husband and I are retired and would not be able to afford a large vet bill, so I decided pet insurance was the way to go. We have a 7-year-old German Shepherd, whom we love dearly. We have had several claims and each time have been very satisfied with the outcome. However, be aware that problems common to a specific breed are not covered; i.e. hip dysplasia, elbow dysplasia, etc. Knowing that should she be in an accident or need surgery for bloat, tumors, etc., or become ill, she would be covered, and that is peace of mind.

Very courteoushelping staff.

Our baby, "Potdog" developed a a collapsing trachea due to a large mass located at the base of her heart. We were saddened to find out the mass was cancer. After many visits to the vet., we decided to put her to sleep. The hardest decision we have ever made! Our Vet faxed her bills to ASPCA, and within four weeks we had a check in the mail for the exact amount of the bills that ASPCA said they would pay. We have found the ASPCA Family to be very helpful and sympathetic in our loss. We have our other dog, Casey, insured also.

There are soo many other pet insurance carriers that are extremely better than ASPCA! I just found out that my 16 week dog has Addison's disease and because I didn't take out additional insurance out on her ( continuing care) that they will no longer cover any illnesses related to her disease when her insurance renews in a couple months! First of all, why does the insurance have to reset on a yearly basis and what the hell was continuing care when I enrolled?!? I wasn't told about it!!! I have 4 dogs on ASPCA insurance and I'm canceling all if their policies and switching to VPI pet insurance, they are ALOT BETTER!! I spent a ton of money for policies on 4 dogs and my claims were always rejected because they apparently were not "approved" charges by ASPCA!! What the hell is approved than, they are vet visits for illnesses, vomiting, diarrhea...etc. oh wait is it b/c I have to wait 180 days without and between instances?!? I'm glad I paid for half a year for no reason!! Your insurance company is aweful and I will suggest everyone else to look elsewhere. I would be more understanding if a portion of my policy fees went towards ASPCA homeless or shelter animals but apparently no money does. Just horrible!!!