ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,646

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,646

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sally

lifesaver

I bought this insurance in Sept. My cat has been bitten by an unknown animal in his yard, gotten sick with the only sympton vomiting and at least one other visit to the vet, I forget what for. The claims were all accepted and paid in a timely manner. Questions I had were answered to my satisfaction. You never know when a pet will need extensive and expensive care, which is more likely they will, and this insurance can really pay off.
4

out of 5

POSTED: | BY: Toni Hofmann

great coverage for aging cat

This is the the second insurance company I have had pet insurance with and have found it to be very easy to work with. I have an aging cat that developed hyperthyroidism and IBD. Other insurance companies have per incedent deductables and need my vet to sign paperwork. At ASPCA there is an annual deductable and I fax them the claim form and a copy of the vet bill. I usually receive a check from them in less than 2 weeks. I have always had great service. As a matter of fact I have also insured my other cat and dog with them.
5

out of 5

POSTED: | BY: Meleah

Easy to deal with; fast reimbursement

This company is insuring my current dog and I also had insurance with this company on my previous dog. Very easy to deal with; fast reimbursements; have never had any problems.
2

out of 5

POSTED: | BY: T Armistead

Beware!!!

Beware of the fine print that says that when your policy auto renews, anything in the 90 days prior to that renewal will be considered a preexisting condition. We had this insurance for 2 years and it paid some of the claims...not the full 80% that it claims to. This is because they decide what is the allowable amount for a procedure. We live in a mountain town 2 hours from the closest city and vet costs are high in our area. I would not use this company for pet insurance again. Fast friendly service but a smile does not pay the bills.
5

out of 5

POSTED: | BY: Tim

Easy Processing

Easy and quick. Faxed in the claim and was reimbursed promptly.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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