5
out of 5
POSTED: | BY: Maureen Walker
Wow for peace of mind
I have been with this pet insurance company for more than 10 years. I have Nothing but WONDERFUL things to say about them. My Saint Bernard Pandora seemed to always be the kid needing treatment. I have filed several claims over the years & the last one being just a week ago. Pandora had to go to ER vet over the weekend before the holidays & the bill was $2300.00. She didnt eat for couple of days & then had bloody diarrea. My poor baby needed IV fluids & test after test to see what the problem was. She had ultra sound, blood work & many other things. Was called Hemorrhagic Gastroenteritis. Thankfully 2 days later she was able to come home & is now 100% better. I knew once I filled the claim it was a short time before getting credit for a chunk of the bill. Filled last Sat & 5 days later It was complete. Wow, is what this company are all about. They do have caps on most things that are concidered resonable cost for each State but do a Very good job at paying out & explaining every detail of the bill. I knew going to ER vet I sellected was way more expensive than some but I knew I was getting the quality of care for my dog so took her there not the cheaper closer place. They paid over $1600 for the claim so I was Very pleased. I have the 80/20 plan, I pay 20% they pay 80% of what is resonable costs. It is with Great custumer service & payout that I reccomend this company above all others to all my friends & clients I meet. I am a pet sitter & dog walk