ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,652

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Paula Gliot

I am very disgusted and upset with this insurance.

Whatever you do, be careful of the fine print. Heaven forbid your animal develop symptoms of a previous illness before the 180 day waiting period from the previous year's coverage. This insurance won't help you. They consider it pre-existing, even if you have had their insurance for years. I've spent hundreds of dollars insuring my cats, now they won't apply my claim to my deductible. So, I'm paying out of pocket for her treatment anyway. What's the point?
5

out of 5

POSTED: | BY: Jackie Kutney

100% satisfied with ASPCA Pet Insurance

We have had ASPCA pet insurance for a few years now and have always been very happy with the service and coverage. The agents are very professional and friendly, and it's nice that they take that extra effort to check up on our dog after we submit a claim.
5

out of 5

POSTED: | BY: HAPPY DOG

READ YOUR POLICY PEOPLE!

Seriously people, stop posting these ridiculous super low reviews and READ YOUR POLICY WHEN YOU GET IT IN THE MAIL OR ON THEIR WEBSITE! It explains EVERYTHING covered/not covered, as well as fully specifies every exclusion and terms of the policy coverage I've read that anyone has complained about! If you don't understand it 100%, have any questions, or are remotely unsure about coverage details, they are happy to explain it and answer any question fully, as they did with me and 3 separate relatives when we enrolled almost 6 years ago!
5

out of 5

POSTED: | BY: Robert Bijeau

Wonderful insurance for our yellow lab.

We are very happy with our pet insurance. The ASPCA always sends us good tips about our dog. Thank you.
4

out of 5

POSTED: | BY: Kim

Helpful

Customer service is very helpful when you have questions or need clarification on coverage details. Coverage is great for accidents and the initial finding of an illness, but as with all healthcare (human included) I would like to see more given to chronic conditions which aren't preventable but are treatable to live comfortably.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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