ASPCA | Pet Insurance Review

We knew up front that our dog Jasmine's surgery had exceeded the plan maximum but everything we could get back towards the expense helped. The total cost to us was over 5k and the plan maximum was 1500. In general we always exceed what the plan considers "reasonable costs" which is usually disappointing but we expect it. I was pleasantly surprised at how easily and quickly our claim was processed. I was expecting 4-6 weeks but the majority of items were processed within 2 weeks. The only delayed item was due to the surgery center's delay in responding to ASPCA. Everything was very easy we submitted the claim and all paperwork online and within a few days got an email letting us know everything had been processed then a few days later we received our reimbursement. We even got a follow up call from the ASPCA to see how Jasmine was doing and to see if we were satisfied with the claim process.

Our dog Summer is a bit of an adventurer. We often bring her for long hikes in the mountains. One morning after a long week of downpours, we awake to a glorious day. We packed up a day pack and set out with Summer for a beautiful morning of hiking. About 2 1/2 hours into the hike Summer ran through a thicket and barked a small animal up a tree. It appeared to be a small bear cub and fearing a momma would be close behind we frantically called for her to return. As she approached we easily determined she had chased a porcupine and had a face full of quills. We had a one hike back to the car and could not wait to get her to the vet. It was a Holiday weekend and of course the Vet bill was substantial, thank goodness we have Pet Insurance. Our claim was quickly processed and after speaking to numerous friends in the area we felt very fortunate that because we have Insurance for our dog, the idea of painfully pulling them out was not an option. Accidents happen and we have been very pleased with our coverage.

MY PHOEBE HAD A SERIOUS REACTION TO THE ROUTINE INOCULATIONS. IT TOOK MONTHS TO DIAGNOSE HER CONDITION. ASPCA PAID MY CLAIMS IN A TIMELY FASHION. I HAVE BEEN MORE THAN PLEASED WITH THE SERVICE.

I was pleased to get something back from my vet visit because my cat fell from 8 feet and hurt her back. I was paid back for everything but the X-ray. The insurance company said the xray was not needed but, as a pet lover, I wanted to know that she only had a slipped disc and not a broken back. Still, this is the only time she has had an accident in 11 years and it was nice getting some of the vet bill paid.

I recently submitted a claim in to ASPCA and it was as simple as submitting my papers, tracking my claim online and receiving a check in the mail all in less than a month. Great service, smooth process!