ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marcia

I would recommend ASPCA pet insurance

Every time I've called ASPCA pet insurance and for whatever reason, they have been very receptive and informative. I never thought I would ever need the insurance but, I'm so glad I had it when my 5 year old lab/shepard mix ruptured her ACL and required surgery. It was an expensive surgery because I didn't pick the cheapest repair. I felt that with her being a very active dog, she needed the more expensive and iron clad repair. ASPCA pet insurance never questioned my decision. I was very happy at the speed in which the claim was processed so I could pay the bills as quickly as possible.
5

out of 5

POSTED: | BY: John Tjarks

Would not be without it!!!!!!

Frankie ( a soon to be 4 year old shih poo) has had some lets say "medical issues". We found out he had allergies, he jumped off the couch and had a soft tissue injury, numerous eye infections, and so on. Every step of the way APSCA Pet Insurance has been there and has paid his claims like clock work. It is nice to know that if something ever happens to my Frankie I will be able to afford to give him the care he would need and deserve. Thanks APSCA
5

out of 5

POSTED: | BY: Andrea Covell

Worth every penny

My cat has a hyperactive thyroid which didn't present itself until he had a seizure. Of course, the seizure landed him in an emergency veterinarian facility (it was a Sunday night) where he had to undergo numerous tests (to determine what was wrong) and be put in an oxygen cubicle because he was hyperventilating. Thank god I had the foresight to get ASPCA pet insurance for him and my other cats years ago. This was the first time I had to use it for any of them, and I'm so thankful for it!
3

out of 5

POSTED: | BY: Pat

Good but not incredible

I had my dog diagnosed with lymphoma. She had two operations to remove enlarged lymph nodes. I found a place that had very good rates, a lot cheaper than the ASPCA itself (Bergh Hospital). Insurance technically pays 80% of reasonable costs, which means that they will pay 80% of what is determined to be the appropriate cost within your location. They ended up paying approximately 65% of my cost -- meaning that my costs were higher than the "reasonable". However I know that I paid very competitive prices, the same if not lower than the average in my area. The response time to claims is inconsistent, but overall a month after submitting the claim (if they didn't need the vet's records sent over). Sometimes it takes them too long to acknowledge they received the records (once, more than a month) Continuous care is an add-on for chronic illness. This covers illnesses that exceed one term. It is good but not so good: It pays a maximum lifetime and after that you're on your own because after that it is a pre-existing condition. I guess this will be the case with all the insurances, but it does limit what you get after one chronic disease is diagnosed. In a way, a dog like mine with cancer is likely to have complications that will not be covered because cancer is the ultimate cause, and then insurance becomes irrelevant... A question here says "would you recommend this company to other pet owners?" --- I think there may be better plans, certainly, but considering that
5

out of 5

POSTED: | BY: Debbie Lown

excellant insurance

Getting Pet insurance was the best thing I ever did it is so easy to file a claim and quick. I wish I would of gotteninsurance on my last to dogs we recently got a new puppy and had her added to the plan before I picked her up

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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