ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,792

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susy

Accountable and with great customer service

We have had ASPCA pet health insurance for our Shelby around 5 years now. Throughout the years we have unfortunately had a few claims which were processed promptly and fairly. The customer service agents take their time to explain the benefits and their communication is stellar! They give me the piece of mind of being able to get the best treatment for Shelby and not have to worry about if I will be reimbursed. Great service and completely worth every penny. I recommend them all the time to my friends and family.
5

out of 5

POSTED: | BY: Allyson Uzelac

Kai's heart

Loved the service I got from ASPCA Pet Insurance. Kai has a heart murmur and until we got it checked out I was not sure how bad it was. It turned out to be minor and I am very relieved. I sent the claims for the vet services and they were paid very quickly.Thank you
5

out of 5

POSTED: | BY: Helene Saucedo

There When You Need Them Most

I have been a member of ASPCA Pet Insurance for many years, but boy did I need them when we found a Mast Cell Tumor (cancer) on my sweet 11 year old black lab Alexis. We were at the vet constantly, and the bills were piling up. We were able to fax out the claim as we checked out of the vet. Then ASPCA Pet Insurance turned our claims around within 1-2 weeks. They also called to check up on Alexis multiple times. I appreciate the efficiency and care we received during this scary time. Our dog has recovered and is happier than ever. Thank you ASPCA!
5

out of 5

POSTED: | BY: Patti Speed

Peace of Mind

This is the best investment I have made the last 8 years! My cat Macy developed asthma 2 years ago-he has maxed out the plan but it has paid for itself ! I have continuing care and that has been sooo helpful since he had other issues too! I have my other 3 cats on the plan also but Macy has needed it the most. It has been peace of mind financially knowing that I can give him the best care possible and not worry about going broke! The customer service at ASPCA insurance is top notch-I have NEVER encountered anyone rude; they are awesome, helpful and so kind! For a sacrifice of eating out once a week for a month you too can have peace of mind and that is for 4 cats!!!
5

out of 5

POSTED: | BY: Chris

Excellent, caring service

We are very impressed with the speed with which they processed our claim. We had the check before the credit card bill dame due. We appreciate the follow-up call. Would strongly recommend ASPCA.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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