ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Becky Higgins

Helpful Benefits

Our dog, Bessie, is six years old now. We have had ASPCA pet insurance since she was a puppy and that decision was one of the best we've made. She is a very active dog and in the past two years has required TPLO surgery on both knees. Without this insurance I'm not sure we could have managed the expense. Now she is back to her old self and we can still afford to feed her thanks to the benefits we received. :)
4

out of 5

POSTED: | BY: Kimberly

worth having pet insurance

My baby, Molly had a tumor on her ear that I could've never afforded surgery for without the pet insurance. It took about a month to be reimbursed cause they were reading the fax number for the vet incorrectly. I guess even pet doctors have messy writing? What matters is I eventually did get the reimbursement. And even better, Molly is tumor free and happy!
3

out of 5

POSTED: | BY: Remy

Decent reimbursement, but tough on older dogs

I bought ASPCA for an 8 year old golden retriever when I first adopted her, and the premium was reasonable $25 per month. When she turned 10, they increased it to $45 a month. I thought that having a prior relationship with them would mean they wouldn't overcharge just as my pet ages. Also, the policy can vary from state to state. I adopted my dog in Montana, but currently live in Oregon. I just found out that due to policy changes in Oregon, my dog is no longer eligible for ASPCA insurance. Oregon's rules essentially require that ASPCA insured dogs have the "extended care option". I would enroll my dog in it, but they will not enroll any dogs over age 8. I'm pretty ticked off that ASPCA is essentially kicking my dog off of their plan just because she aged, and that now I'm having to search for new insurance plans and enroll a 10 year old. (It's insanely expensive). When I did submit claims, they were generally accepted and reimbursed promptly. In this regard, ASPCA was better than my human health insurance. Claims I submitted were fairly minor and included a hurt paw, eye infection, and metabolic panel.
5

out of 5

POSTED: | BY: Janet

Lifesaver

I am retired and on a fixed income. When my dog was mauled by 2 pitbulls, I put all my savings into his care. Getting most of it back was a lifesaver. You all saved me and Casper is alive and well. Thank you so much.
1

out of 5

POSTED: | BY: Mark Mataev

Worsed insuare ASPCA

the worse insurance ever !!!!! i did an operation for my dog it was about 6000$ when i called ASPCA to find out whats going on with my check they sad "Oh but your insurance plan was changed" So they did not gave me even a penny !!!!!!! How is it possible !!!!!!!!!!! how can they change insurance policy without letting me know!!! ASPCA - NEVER AGAIN!!!!!!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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