ASPCA | Pet Insurance Review

4.7

out of 5

Number of reviews 11,653

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.6
  • 4.7
  • Count
  • 13
  • 44
  • 11,653

Updated: May 29, 2024

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Catherine

Glad to have insurance!!!!!

When our pug Trevor was hit by a car - I was happy that we were fully covered by Pet Insurance. I was able to provide Trevor with the best care possible to help this horrible accident and injury be put behind us. It was a long recovery period-but he is now on the mend. I am so happy that the outcome was a positive one. The thought of losing Trevor is imaginable.I am grateful for the care Trevor received and the insurance that covered us during this difficult time. Thank You/
1

out of 5

POSTED: | BY: Adam Dolliver

Scam & very misleading

We paid for the 90% plan -They do anything to get out of paying. Two claims totaling $360 we were covered only $174 ($74 check to us bc of the $100 yearly deductible. I canceled the service and contested all charges since may on my amex card. You are better off putting the $60/month you would pay to them away in your own savings account. Completely worthless. What I don't understand is they slash the medicine costs and only cover a small portion because of "reasonable & customary charges" for that medicine. They tell me they use the average of the 3 leading online pet pharmacies and tell me that vets mark up medicines. With that said my other option would be to order online, wait 3-4 more days to get my dogs medicine. If they were looking out for the best interest of our animals they would understand it's better to pay the vet and get your medicine immediately than wait 3-4'days from an online pharmacy when your dog is sick and needs the medicine right then. All around scam.
5

out of 5

POSTED: | BY: christina vitukhnovsky

Very Happy Customer

This is our first experience with pet health insurance. Ourpuppy ingested some carpet fibers that got lodged in her intestines. We had to take her to the emergency Hospital, which is much more expensive than our regular vet. (Of course, she showed symptoms on a holiday.) Luckily, she did not need surgery, but the bill was very expensive. The claim was submitted, and within a month we were reimbursed by ASPCA for the bulk of the vet fees. This insurance is WONDERFUL! Thank You ASPCA!
5

out of 5

POSTED: | BY: Carol Byram

Well worth it.

I have had the level II insurance on my friend Buster for maybe 4 years now. He's an old guy at 12 now. He hasn't had too many health problems except arthritis due to old age and some skin allergies. He has only had relatively small claims. But while getting x-rays for laser treatments for his arthritis, he was discovered to have bladder stones. Major panic. He had to have major surgery and I had to take out a loan at the credit union. I turned in the claim and they promptly covered a large portion of that. Major relief. I would recommend this pet insurance to anyone who loves their pet. I have read some of these reviews and I would like to add that under the terms laid out in the level of insurance I have purchased, I have never been treated unfairly. I purchase this insurance mainly as a safeguard against a devastating illness or accident and my experience with this company has been that it's well worth the cost of the premiums for the peace of mind those premiums provide.
5

out of 5

POSTED: | BY: ann m

exerlant coverage

reimburse sooner than 3 weeks

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

Get a quote today

Leave a review