ASPCA | Pet Insurance Review

I'd like to give a pat on the back to the young lady named Kimberly,that reached me by telephone to inquire about how I thought the claim was handled, and how Snowball is doing She should be commended on her telephone etiquette and customer relations! Thank You!!!

My 13 year old Great Pyrenees suddenly got sick and it was comforting to know that I could afford whatever tests and treatment she needed because of the ASPCA insurance. Unfortunately, she had to be put to sleep and I was surprised to learn that, in addition to the coverage of her vet bills, ASPCA also covers costs of euthanasia. I also appreciated the compassion and kindness of the people from ASPCA I spoke to after her death.

I have 3 cats and I've always had ASPCA health insurance for them and I couldn't be happier. My claims have all been paid very quickly and they've always been very helpful whenever I've had questions. They even called to check on my cat when she was recently diagnosed with cancer. The diagnosis is devastating, but at least I didn't have to pay for all the tests, which are extremely expensive. I got this insurance specifically for this type of catastrophic illness and I'm so glad I chose ASPCA. I recommend them to all my friends.

I would give a zero if I could. They are complete liars, scam artists and will say anything for you to join, then not cover a thing. Please please I am begging you, do not get them. We had the second to top tier in coverage, and NOTHING has been covered. One example is the vet documented that he may have a long soft palate but were unsure and wanted to revisit if any problems occurred. Well, he did, and even though it was not discovered until nearly a year later ASPCA refused to cover the surgery because there was mention of a possible issue a year. What's worse is we even called to verify it would be covered 2 weeks before and were told it would!! Or how about when he had a flare-up within the first 30 days of getting insurance, it went away, but came back 56 days later. Again, denied because he suffered the same problem (even though it was resolved) during the waiting period. THIS COMPANY IS A SCAM!!!!! They got nearly $1,000 from us for a year of insurance and covered $0 out of $2100 claims submitted.

My french bulldog Frankie, needed Emergency surgery for a blockage after eating a rubber toy. ASPCA was quick to process my claim and reimburse me. Their customer service department was extremely helpful as well. I would definitely recommend the accidental insurance, it was affordable and I was reimbursed a good amount.