ASPCA | Pet Insurance Review

After our 4 month old Sheltie puppy moved a box of mouse poison in the garage and had an expensive trip to the Emergency Vet Center on a weekend for preventive treatment, we decided to buy pet accident/illness insurance for her. I am now glad we did. About 2 months ago she began limping and, after extensive and expensive tests, our vet is still uncertain what is wrong with her. It has been great to have pet insurance to reimburse our expenses for her. I am happy with the service we've received so far for our young dog. My chief complaint is that the insurance company uses a "reasonable and customary charge" limit to calculate payment of claims. This information is not accessible to customers or pet professionals so submitting claims is kind of a shot in the dark as far as anticipated reimbursement. We have not always had our claims paid as we thought they should be because of this. I think pet owners should carefully research insurance companies and policies before deciding to purchase coverage for their pets.

Professional and very quick to complete a claim.

We have had ASPCA pet insurance from the first day our puppy came home and it has been great. Each time we needed to have expensive and extensive care for her we would file our claim and within a couple of weeks our insurance had processed the claim and sent the reimbursement check - great service and support for our Bobbin!

I and my wife bought our first pet a few years ago. We never had one before and everytime she cughted or did not want to eat, we took her to the Vet. Health costs for pets, in some cases, is higher than for Humans. We knew that we had to take care of the animal we took on the responsibility for and love, so we decided to get pet insurance. We bought ASPCE Health Insurance and are very happy with it. They reimburse quickly and are fare. If, God forbid, our pet gets very ill, they will not drop her but pay up to the amount that is covered by the policy. Thank God that she is still a young and healthy dog, but when the day comes, just like Humans, she gets older and needs more medical help, we know that we will be able to afford it.

My dog is 7.5 years old. I got level-4 ASPCA coverage when he was young, and I'm very glad that I did. My dog has had a few health issues, including a respiratory infection and an eye infection. The claims were settled quickly and to my satisfaction. My vet charges more than the usual and customary fees allowed by ASPCA insurance. On average, I am getting back 50 - 60% on all claims, which is pretty good. The cost of the insurance is reasonable, and gives me peace of mind.