ASPCA | Pet Insurance Review

I am in the third year of my policy with ASPCA Pet Insurance and am 110% satisfied with that company's policy, integrity and honesty. They have processed every one of my claims promptly and completely in accord with the policy terms, conditions and limitations. I have even submitted incomplete claim forms with only a copy of my dog's vet's invoice and ASPCA Pet Insurance has accepted,honored and processed those submissions. Prior to my dealings with ASPCA Pet Insurance I covered my dog's health insurance with a policy from a major competitor of that company. Almost every claim I submitted to that other company was met with evasion, avoidance and attempt to disallow it, require additional information and even unreasonable denial. I have had no such problems with ASPCA Pet Insurance and wholeheartedly recommend that insurer to any and all pet health insurers, I am not a person who writes reviews or otherwise comments on those companies with which I deal. I am writing this review because ASPCA Pet Insurance has earned my absolute respect. Thank you for doing that.

I had to take my cat Noodles to the vet the other day and thank goodness I had this insurance otherwise financially I do not know what i would have done.I was even able to you my Petdiscounts from Dr. SmartPhone MD to get his medicine. I suggest anyone with pets should check that out as well you save on healthcare for yourself and your pets. www.drsmartphonemd.com/pet_discount

We've been a customer since 2007. We've always had quick turnarounds with our claims. The reimbursement amount is more than fair! ASPCA plans have excellent coverage for our 3 feline family. Their customer service reps are very polite. I recommend ASPCA to all our pet friends. In my opinion, there is no better insurance to have than ASPCA!

From the relative ease of submitting a claim to the prompt claim review and payment, we couldn't be more impressed.

The love of my life, my male black lab, Raven (13.5 yrs, blind due to retinal degeneration, "old dog vestibular" imbalance, Stage II Mast Cell tumor removal,and Canine Cognitive Dysfunction/"Doggie Alzheimer's"). All of this except blindness within the past 6 months. With all the stress of moving from KY to NC and changing vets to finally now having one that does hospice and house calls, ASPCA has not only worked with me on claim submission and called when they haven't seen a claim for a while, but they have called twice just to ask how Raven is, how I am, etc. They are genuine - as are the dogs I hear in the background that the employees bring to work with them; love that. It's almost impossible to insure a dog over 10 years. ASPCA insured Raven at the highest level of coverage available at a very reasonable cost. My submissions last week to them (inc. imaging at UT) was over $3,000. The woman on the phone didn't comment on my waiting to submit so many at once except to say that if there was any way ASPCA could help as I deal with the knowledge that my baby is dying, don't hesitate to say so. As a nurse, it was rare that I saw people treated this well - and definitely not from our health insurance or the hospital business office. Raven's 7-yr-old sister Emily (yellow lab with ITP) is also insured with ASPCA. What I have written still doesn't describe the depths of my gratitude for them. I've had other insurances and they have been nightmares. ASPCA is a dream com