ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,792

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lois Baruch

Caring

The claims are settled quickly and it's great to know that I have some peace of mind when I have to take care of a sick pet.
5

out of 5

POSTED: | BY: Carol Shalaew

GREAT SERVICE WITHOUT HASSLES

I had my doubts when I first enrolled Talullah (my cat) two years ago but my doubts were washed away after my first claim. Talullah recently was diagnosed with a cancerous tumor in her mouth and had to have all but 2 teeth extracted. I have submitted 4 claims so far for Talullah and have received my reimbursements within two weeks of my claims. I've spoken with a representative a couple of times with questions and each time, the rep was courteous, knowledgeable, and voiced compassion and concern for Talullah. Talullah is on the road to recovery and so far, there has been no reoccurence of the tumor. Talullah would not be alive today if it were not for ASPCA Pet Insurance. I could never had afforded the surgery and aftercare necessary to keep her alive and well. The small monthly fee is well worth the peace of mind ASPCA Pet Health Insurance offers. Thank you ASPCA Pet Health Insurance and your caring staff!
4

out of 5

POSTED: | BY: Heather

Very helpful

My dog has a tendency towards stomach issues and eating strange things. She needed and emergency visit to the vet for a very rough stomach illness. ASPCA pet insurance paid for everything (minus deductible). My only complaint is my vet's office had to send the paperwork several times over 2-3 weeks because ASPCA was not able to receive it for some reason. This delayed my claim but they expedited it as soon as they were able to receive the papers they needed.
5

out of 5

POSTED: | BY: Anita A.

Excellent Customer Service

Filing a claim is so easy and claim processing is prompt and efficient. I've recommended ASPCA to co-workers as well. It was so nice to receive follow up calls regarding my 2 feline children Abigail and Mia. Customer service conveys true concern and compassion.
5

out of 5

POSTED: | BY: Jim Knight

There When We Needed You

We have carried ASPCA Pet Insurance on our dogs for the better part of a decade. While the assistance with vaccinations, teeth cleaning and exams are welcome and appreciated, our primary focus was peace of mind for those events we can't anticipate and hate to think about. We just had one of those - an anal gland tumor that proved cancerous. We are just about to start treatments to hopefully cure the cancer. ASPCA expeditiously handled the claim for the operation that removed the tumor, and I have no doubt they will continue to handle our future treatment claims in the same manner. We have rarely had to use their services, but when we have had to, they have been there when we needed them.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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