ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,792

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Danielle Salmoson

ASPCA, always there when I need them

ASPCA Pet Insurance has played a very important role in helping me provide quality health care for my Yorkshire Terrier. Their service is prompt and the people that work for ASPCA Pet Insurance are the greatest!
5

out of 5

POSTED: | BY: Linda M.

If you have a pet, insurance is important.

Bailey is a rescue dog that I have had for three years. Recently he started vomiting every night for 9 days - even after getting meds from the vet. Thought all was well but had a bad episode on July 4th and took him to the emergency clinic. I submitted all of Bailey's bills for this illness. The response was fast and I am appreciative of the procedures covered. I am glad that I have ASPCA Pet Insurance for my Bales. I don't have to hesitate about giving him the care he needs. The personal calls received after each claim to check on Bailey is an added plus. Thank you!
5

out of 5

POSTED: | BY: Susral

Quite pleased with the response to our claim

Customer care office, personnel, Schelie was very helpful and sympathetic to our pets illness. Her follow up phone call on our pets recovery was much appreciated. It's nice to know that the person handling your claim are caring individuals. L Susral
5

out of 5

POSTED: | BY: Kathy M.

Affordable Coverage and Great Service

After spending a couple thousand for a surgical procedure for Scottie, my three year old Shetland Sheepdog, I researched pet insurance and decided on ASPCA's Level II insurance for Illness and Accidents. I have had the insurance for about 3 years now. Scottie has had a few claims for which 80% of the covered items have been reimbursed after an annual $100 deductible was met. My experience with ASPCA has been great from their helpful customer service and website, claims status emails, prompt reimbursements and following-up calls regarding how Scottie was doing. Knowing that I can give Scottie the best care possible for any illness or accident is a great piece of mind.
3

out of 5

POSTED: | BY: Emily

Continuing Care Not Covered after Policy Renewal

I had this insurance for my cat who was diagnosed with cancer last year. It was not curable, but she could have a good quality of life with medicine to manage her symptoms. ASPCA insurance covered her expenses, but when the policy renewed (which happens every year)they would no longer pay any claims for her continuing care.If you were unfortunate to have an accident or illness happen right before the policy renewed, the care would not be covered after that arbitrary date. What a horrible position to put a pet parent in after they have been paying premiums for years. I had otherwise been pleased with ASPCA, but I will not enroll another pet with them after this happened. There are other policies out there with similar premiums who do not do this.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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