ASPCA | Pet Insurance Review

My 2 year old lab had two separate health events this summer. One was gastro related and a month later, what I thought was an obstruction in her throat turned out to be kennel cough caught from her "Cousin" dog Cami. I paid both vet bills and at that time it never occurred to me to file a claim as it did not include any surgery or serious illness, thankfully. I called ASCPA Pet Health and described the symptoms and the treatments and asked it the claims would be covered. The service level I received was a 10 and the representative encouraged me to file a claim for both events. Within a couple of weeks I was reimbursed and then received a follow up call from Douglas to ask how my dog was and to ensure I was satisfied. My takeaway from this was that Blue Cross Blue Shield human health insurance could learn from the ASCPA Pet Health Insurance!

This is a wonderful Company to do Business with. I would have to say my only complaint would be that it takes awhile for them to process the claim.

I've had ASPCA Pet Insurance on my cats for many years. The claims are handled promptly with a good reimbursement rate. Plus I have peace of mind knowing that my cats are protected.

I highly recommend ASPCA Pet Insurance to everyone that I know and meet that has pets. The staff is understanding, professional and personal in the way that they handle everything that you may need to talk to them about. I always get a courteous person on the phone whenever I have called them. I really appreciate how prompt they are to pay for the claims that I've submitted, and I mean quick. I've received refund checks within 2 weeks of submitting them via FAX. You are picking the BEST Pet Insurance in selecting ASPCA !!!

I've had this policy for six years for my six year old Yorkie, Maggie. She recently had a severe stomach upset which left her ill for several days. We were back and forth to the vet for xrays, blood work to rule out a more serious condition. Thankfully she recovered completely and returned to normal. I submitted several claims (forms are easy to use) and faxed them in. The claims were processed promptly and I received checks for each claim. I also received emails and a follow up call which was nice. I have been happy with this policy. It just a little peace of mind to know I have it.