ASPCA | Pet Insurance Review

Filing a claim is so easy and claim processing is prompt and efficient. I've recommended ASPCA to co-workers as well. It was so nice to receive follow up calls regarding my 2 feline children Abigail and Mia. Customer service conveys true concern and compassion.

We have carried ASPCA Pet Insurance on our dogs for the better part of a decade. While the assistance with vaccinations, teeth cleaning and exams are welcome and appreciated, our primary focus was peace of mind for those events we can't anticipate and hate to think about. We just had one of those - an anal gland tumor that proved cancerous. We are just about to start treatments to hopefully cure the cancer. ASPCA expeditiously handled the claim for the operation that removed the tumor, and I have no doubt they will continue to handle our future treatment claims in the same manner. We have rarely had to use their services, but when we have had to, they have been there when we needed them.

Claims handled in an expeditious manner.

After being with the same vet clinic for 6+ years I got a bad diagnosis took my dog for a 2nd opinion only to learn that she had a compensated cardiac disease with a murmur. The insurance claim was approved and I was reimbursed for the services all within 2 weeks or less start to finish. They even called me a week later to ask about her and wished her well. So impressed with their customer service..

I am a pretty impatient person. I have no problrms with the prompt responses from this company. I have made teo claims so far and have not had to wait for a response that they reeived the claim. I have also been impressed with the prompt payment of the claim. Keep up the good work.