ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 11,718

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Judith

Most reliable service

We have Petshealth for both our standards poodles. The older one (8 1/2)had more than his share of serious ear infections when a puppy. The coverage was excellent. He is pretty steady now but we just added the extra coverage to make sure we don't get stuck with the recurring condition problem. The younger guy will be 5 in January. He has had more unusual situations- skin growths, for example- again no problem with coverage, very quick turn around. I have strongly recommended this insurance many times and everyone who has gotten it has been just as satisfied. Don't leave home without it!
5

out of 5

POSTED: | BY: Craig

I have zero complaints

They are fare when it comes to coverage, and excellent in regards to turn around time from when you submit until you receive payment.
5

out of 5

POSTED: | BY: Laura

The Best Customer Service!

My dog has liver issues, and though she was too old to get the alternative procedures rider, most of her yearly procedures are covered. My review would be a 10 if she was able to get the alternative care rider even as an old dog. The customer service is above and beyond any I have experienced, What other company calls just to ask how your dog is doing? All my claims have been processed quickly and I never have issues getting answers to my questions.
5

out of 5

POSTED: | BY: Ruth

Pleasant & Helpful Staff

I have had very good experience with ASPCA Pet Insurance. The staff is always very pleasant and helpful and my claims have always been processed adequately. I even received a follow-up call to inquire how my pet was doing! I also like the fact that they accept the vet's invoice and doesn't require me to have to take it back for the vet to fill out the claim form and then make another trip back to pick it up. Thank you for your excellent service!
5

out of 5

POSTED: | BY: Jane Sokolow

Good insurance! So glad I have it!

I've had other pet insurance before, but I saw a tip in a dog magazine for ASPCA and after reviewing the features, I got it, mainly because it covered more than my old insurance. My coverage seems high until I need it. Vet practices need many more sophisticated procedures than in past years, and they do cost! I've been pleased with the efficiency and fairness of ASPCA insurance, so I'm sticking with them. I recommend it.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

Get a quote today

Leave a review