ASPCA | Pet Insurance Review

As far as working with insurance companies are, it's pretty good. There was a little hitch early on with a claim that eventually became a continuing care type event which was a little stressful which our vet had to get proactive in, but after it got settled they've been quite good about accepting the claims for the medicine our girl is on for life. The thing about insurance is that you're betting against your pets. If you're lucky, you won't need to file a claim. But if there is a problem with your pet, it's a nice safety net to make sure you can continue giving your pets the care they need.

My 2 year old lab had two separate health events this summer. One was gastro related and a month later, what I thought was an obstruction in her throat turned out to be kennel cough caught from her "Cousin" dog Cami. I paid both vet bills and at that time it never occurred to me to file a claim as it did not include any surgery or serious illness, thankfully. I called ASCPA Pet Health and described the symptoms and the treatments and asked it the claims would be covered. The service level I received was a 10 and the representative encouraged me to file a claim for both events. Within a couple of weeks I was reimbursed and then received a follow up call from Douglas to ask how my dog was and to ensure I was satisfied. My takeaway from this was that Blue Cross Blue Shield human health insurance could learn from the ASCPA Pet Health Insurance!

This is a wonderful Company to do Business with. I would have to say my only complaint would be that it takes awhile for them to process the claim.

I've had ASPCA Pet Insurance on my cats for many years. The claims are handled promptly with a good reimbursement rate. Plus I have peace of mind knowing that my cats are protected.

I highly recommend ASPCA Pet Insurance to everyone that I know and meet that has pets. The staff is understanding, professional and personal in the way that they handle everything that you may need to talk to them about. I always get a courteous person on the phone whenever I have called them. I really appreciate how prompt they are to pay for the claims that I've submitted, and I mean quick. I've received refund checks within 2 weeks of submitting them via FAX. You are picking the BEST Pet Insurance in selecting ASPCA !!!